Udeagha Chidera

Top-tier customer service representative with a passion for delivering exceptional customer service through email support, live chat, and phone support. I have experience working with Asana, Trello, Canva, Zoho, Zendesk, Freshdesk, Hubspot, and Google Workspace, among other CRM tools and applications.

I have held a variety of customer support positions in which I managed customer complaints, supported customers with company information on products and services, and effectively met customer's needs.

I can professionally answer questions about products/services, and make recommendations to customers based on their needs. My prowess also extends to email communication, data entry, research, and appointment scheduling. I'm known for my ability to give prompt responses to customer requests and queries.

Having gained knowledge of customer service skills and customer service metrics from work experiences, various customer service courses, and BootCamp, I have a sound understanding of what good customer service entails and how it benefits businesses. So, I'll leverage my skills and expertise to help retain your existing customers and attract new ones.