Umair Ahmad Khan

I am a dedicated and results-oriented professional with over 6 years of experience as a Support Specialist in the dynamic world of customer service. My passion lies in delivering exceptional customer experiences and finding quick resolutions to various challenges. As a Senior Manager at Social27 Inc., I am committed to leading teams to success and driving customer retention through top-notch service.

My skill set spans a range of areas critical to delivering excellent customer service. From efficiently handling customer inquiries to resolving escalations with finesse, I pride myself on my ability to tackle complex situations. Additionally, I excel in team management, empowering my colleagues to perform at their best and fostering a positive work environment.