Umer Khurshid Awan

Umer Awan (- |-LinkedIn https://www.linkedin.com/in/awanumer/ | WhatsApp: - Skype: awanumer | Google Chat: awanumer NE-292 Jinnah Colony Tipu Road, Street # 1, 46000, Rawalpindi, Pakistan Summary: As a QA Engineer with 14+ years of experience, I am passionate about software testing and quality. I have led teams, implemented test strategies, and improved testing processes using various tools and frameworks. I have a master’s degree in computer science and certifications in Data Management & Technology, Introduction to AI Technology, Work Efficiency, and Security Assurance. I am fluent in English and Urdu, and eager to join an organization that values excellence and innovation. Professional Experience: Fusion Startup Engineering Studio | QA Engineer Lead Level 4 Jul 2023 – Present | Islamabad | Hybrid As a QA Engineer at Fusion • • • Spearheading the development of high-quality software at Fusion, achieving a remarkable 95% user satisfaction rating and a 20% increase in positive user reviews. Leading cross-functional teams, mentoring interns, and implementing advanced testing methods, resulting in a 30% reduction in bug resolution time and a 10% decrease in software release cycles. Expertise includes team collaboration, manual and Postman automated testing, domain transfer sessions, and comprehensive documentation. Monadd.io | Software Quality Assurance Consultant (Volunteer Work) Aug 2023 - Sep 2023 | Remote As a Software Quality Assurance Volunteer consultant at Monadd, selected through "We Make Change.org” out of 21 candidates, • • Played a key role in identifying defects and enhancing product and testing processes. Recognized as the top performer, demonstrating exceptional analytical skills, attention to detail, and creativity in suggesting process improvements. NOVA Pakistan | QA Engineer Lead level 4 Aug 2018 - Jul 2023 | Islamabad | Hybrid As a QA Engineer Lead at NOVA Pakistan, a Liverpool-based company specializing in transforming entrepreneurial ideas into successful digital businesses, I • • • • Led and mentored interns, boosting productivity by 40% and decreasing turnover by 15% in manual testing processes and Jira usage. Streamlined domain transfer sessions, resulting in an 80% reduction in domain-related errors and a 35% increase in development team efficiency. Implemented advanced manual and automated testing methods, cutting bug resolution time by 30%, and decreasing software release cycles by 10%. Developed and implemented Rest API’s Postman automated test scripts, reducing manual testing time by 50%. Wiseman Innovations | Senior Software Quality Assurance Engineer May 2017 - Aug 2018 | Islamabad | On-site At Wiseman Innovations, a healthcare software solutions provider: • • • • • Ensured the quality and reliability of diverse products, including web and mobile applications and cloud services for healthcare providers, payers, and patients across the United States.Led and mentored a team of QA engineers, fostering a collaborative work environment. Designed and implemented detailed test strategies, plans, cases, and scripts. Conducted root cause analysis and defect management to streamline software development processes. Cultivated strong collaborative partnerships with cross-functional teams, ensuring successful delivery of high-quality software solutions. Demonstrated an unwavering commitment to continuous professional development, staying current with emerging technologies. Seven Technology Ltd | Sr. Quality Assurance Engineer Oct 2015 - Apr 2017 | Islamabad | On-site As a Senior Quality Assurance Engineer at Seven Technology, I played a crucial role in upholding quality and performance standards across a diverse portfolio, including startups, MVPs, and fully developed web and mobile applications. • • • • Conducted comprehensive manual testing, evaluating software functionality, usability, and performance. Designed and executed test strategies, plans, and cases, prioritizing based on risk assessment. Conducted root cause analysis and defect management, fostering a collaborative environment. Demonstrated a passion for software quality assurance, actively acquiring new skills through training programs. BroadPeakIT | SSQA Engineer Nov 2013 - Sep 2015 | Islamabad | On-site As an SSQA Engineer at BroadPeakIT, I ensured the quality and reliability of software solutions for franchises, including products tailored for Edible Arrangements, the world's largest franchisor of fresh fruit arrangements. • • • Conducted rigorous manual testing of Netsolace Portal, a web-based platform for franchise management. Played a crucial role in testing various products, including EA Dashboard and EA Access. Demonstrated expertise in designing and implementing comprehensive test strategies. Coeus Solutions Gmbh.| SSQA Engineer Dec 2012 - Jun 2013 | Lahore | On-site As an SSQA Engineer at Coeus Solutions, I served as a Senior Quality Assurance Engineer, ensuring the quality and reliability of software solutions for geo-based, e-commerce, and hospitality domains. • • • • • Spearheaded rigorous testing of innovative geo-based solutions. Ensured impeccable functionality of e-commerce solutions for web and mobile applications. Contributed significantly to testing hospitality solutions, including hotel management systems • Demonstrated expertise in designing and implementing comprehensive test strategies. Actively engaged in root cause analysis and defect management. Hira Software Solutions | SQA Engineer Jun 2009 - Dec 2012 | Lahore | Hybrid As a Quality Assurance Engineer at Hira Software Solutions, I played a crucial role in ensuring the top-notch quality and reliability of software solutions for Intralinks Inc as an Intralinks contractor. • • • • • Worlds first company to introduce virtual data rooms (VDRs). Safeguarded sensitive data through rigorous testing of various Intralinks products with bankgrade security features. Conducted comprehensive testing, ensuring adherence to stringent quality standards. Followed the best practices of Intralinks' "ISO 27001 certified information security management system." Intralinks served more than 6,000 clients and 99% of the Fortune 1000 companies. Education: o Masters in Computer Sciences (Preston University, Islamabad, Pakistan (2015 – 2017)) Certifications: Certification Issuer Issued Credential ID Data Management & Technology Hays Aug 2023 - Introduction to AI Technology Microsoft Learning 365 Aug 2023 - Work Efficiency - Part 1 Hays Jul 2023 - Work Efficiency - Part 2 Hays Jul 2023 - Work Efficiency - Part 3 Hays Jul 2023 - Seven Technology Ltd Apr 2016 - British Council Apr 2023 AWS Dec 2023 Certified Security Assurance Engineer IELTS (GENERAL TRAINING) 6.5 score Introduction to Containers E-KVOJP1 Skills and Tools: API Testing JMeter Problem-solving, Analytical Thinking Regression Testing Postman Detail-oriented, Adaptability Smoke Testing Software Testing Postman API automation Test Plans & Cases, Jira Attention to Detail, Communication Organizational, Planning Manual Testing Functional Testing, Integration Testing Customer-focused, Agile User Acceptance Testing Writing Test Cases, Bug Tracking Proactive, Creative Agile Methodology Scrum, Kanban Work Management Tools Jira, Trello Team Player, Team Leader Agile, Flexible, High Adjustment Potential References: Phil Rose Director of Rights, Sentric Music - Chris Alcock Head Of Technology, Vidivet - Ricardo Santos Chief Technology Officer, Monadd -