Unwana Obong Memsy Esiet

I am a Top Rated Customer Service Representative and Virtual Administrative Assistant with Shopify experience, proficient in English, and possess 5+ years of experience in providing exceptional customer support, exceeding KPIs, driving increased productivity, resolving all customers' complaints, handling inbound service inquiries, and tackling customers' issues through to resolution in a timely and efficient manner.

In my experience as a Store Manager, I created and populated my master sheet with the results from a supplier's campaign, replete with MAP pricing, and made all other relevant entries.

I am available to take on the following tasks:

⇒ Customer Support ⇒ Administrative Assistant ⇒ Calendar Management ⇒ Data Entry ⇒ Transcription ⇒ Cold Calling ⇒ Appointment Setting ⇒ Email Management ⇒ Presentation Slides preparation ⇒ Research and Data Sourcing ⇒ File Management ⇒ Phone Management ⇒ Meeting Scheduling ⇒ Travels and Itinerary ⇒ Team Supervision ⇒ Shopify ⇒ Document Typing and preparation

Are you looking to generate quality and converting leads for your business? I am available to help you achieve your goals of having returning leads, prospects to lasting clients, conversions, appointments & sales closing, all related to the quality leads I'll be providing you with.

My goal as a Lead Generation Specialist is to drive client satisfaction and increased business productivity, sales, conversion, and efficiency by generating quality leads from reliable sources.

Here's a list of tools/skills/software I apply in generating quality and converting leads:

• Skrapp.io⇒Email Finder, Hunter.io

• Leadleaper

• Google, Social Media

• LinkedIn Sales navigator.

• Around Deal: B2B

• RocketReach

• Data Mining

• Email list building: Crunch base - Angel List, Yelp, LinkedIn Sales Optimization

• Instagram links generation

• Contact Info Generation

• Spreadsheet Optimization

• Lead Conversion Tracking

• Conversation Initiation Tracking

• LinkedIn list building.

• Inbound/Outbound Lead Contact Info Generations

• Real Estate Prospects Lead Gen

• Medical Prospects Lead Gen

• Guaranteed Lead Conversion