Vahe Stepanyan

Vahe Stepanyan Detail-orientated WordPress Developer adept at making critical decisions, managing deadlines, and conducting team reviews. With expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvements. EXPERIENCE Yerevan, 0056 - vahe.stepanyan.86@g mail.com 01/2023 - Current CONTACT CORE QUALIFICATIONS • • • • • • • • • WooCommerce ACF Elementor JavaScript /jQuery PHP - Basic MySQL - Basic GitHub/BitBucket CRMs integrations Visual product development • Facebook Applications • Problem-solving • Team coordination CERTIFICATIONS LANGUAGES Armenian: First Language English: B2 Upper Intermediate PROJECTS COMPLETED • ABBC - Website URL: 06/2022 - 12/2022 • Web Programming certificate from AITC, (HTML, CSS, JavaScript (jQuery) WordPress Developer GeoBizOps.com - Tampa, FL • Administered plugins to add features and tools and extend functionality of website. • Generated WordPress themes enable change of layout and provide design choices for website. • Restored deleted pages functionality to recover data and content for clients. • Developed and executed additional features and functionality to easily manage content. • Studied performance of live website to gauge impact on users and perception of brand. • Designed and directed back-end of website to integrate server, application and database, enabling functionality for users. • Performed automatic backups to servers to preserve important information. • Added built-in blogging to enable writing, editing and producing fresh and consistent content on website. • Conducted website performance tests to optimise speed, data transfer velocity and network bandwidth usage. • Installed scheduling of posts capability to allow clients to determine timeline of delivering content on website. • Managed deadlines to deliver finalised functional and aesthetic materials on time. • Consulted with clients to understand project limitations and constraints. • Assembled approved base designs to guide development of more complex computerised models. • Troubleshot content issues to detect bugs and errors, providing timely solutions. • Created website architecture to implement structure and enhance usability. content publisher & WordPress Developer Hennessey Digital - North Hollywood, CA • Maintained and updated several client websites. • Conducted website traffic audit and performance monitoring. • Integrated plugins and themes for scalability and improved user experience. • Published SEO-related content. • Proactively participated in meetings and helped create new practices. • Consistently met my short and long-term targets. WordPress Developer 01/2022 - 12/2022 09/2021 - 01/2022 https://abbc.am/ • LA Food & Allergy Website URL: https://lafoodallergy.com/ • HeyAllergy - Website URL: https://www.heyallergy.co m/ • ProdigyR - Website URL: https://www.prodigyr.com / • CricFinder - Website URL: https://cricfinder.com/ • KULTERRA - Website URL: https://kulterra.shop/ First Outsourcing Company - Yerevan, Armenia • Administered plugins to add features and tools and extend functionality of website. • Generated WordPress themes enable change of layout and provide design choices for website. • Restored deleted pages functionality to recover data and content for clients. • Developed and executed additional features and functionality to easily manage content. • Studied performance of live website to gauge impact on users and perception of brand. • Designed and directed back-end of website to integrate server, application and database, enabling functionality for users. • Performed automatic backups to servers to preserve important information. • Added built-in blogging to enable writing, editing and producing fresh and consistent content on website. • Conducted website performance tests to optimise speed, data transfer velocity and network bandwidth usage. • Installed scheduling of posts capability to allow clients to determine timeline of delivering content on website. • Managed deadlines to deliver finalised functional and aesthetic materials on time. • Consulted with clients to understand project limitations and constraints. • Assembled approved base designs to guide development of more complex computerised models. • Troubleshot content issues to detect bugs and errors, providing timely solutions. • Created website architecture to implement structure and enhance usability. WordPress Developer Alena Solutions - Yerevan, Armenia • Administered plugins to add features and tools and extend functionality of website. • Generated WordPress themes enable change of layout and provide design choices for website. • Restored deleted pages functionality to recover data and content for clients. • Developed and executed additional features and functionality to easily manage content. • Studied performance of live website to gauge impact on users and perception of brand. • Designed and directed back-end of website to integrate server, application and database, enabling functionality for users. • Performed automatic backups to servers to preserve important information. • Added built-in blogging to enable writing, editing and producing fresh and consistent content on website. • Conducted website performance tests to optimise speed, data transfer velocity and network bandwidth usage. • Installed scheduling of posts capability to allow clients to determine timeline of delivering content on website. • Managed deadlines to deliver finalised functional and aesthetic materials on time. 05/2018 - 02/2019 08/2019 - 09/2021 • Consulted with clients to understand project limitations and constraints. • Assembled approved base designs to guide development of more complex computerised models. • Troubleshot content issues to detect bugs and errors, providing timely solutions. • Created website architecture to implement structure and enhance usability. WordPress Developer ItHire - Yerevan, Armenia • Administered plugins to add features and tools and extend functionality of website. • Generated WordPress themes enable change of layout and provide design choices for website. • Restored deleted pages functionality to recover data and content for clients. • Developed and executed additional features and functionality to easily manage content. • Studied performance of live website to gauge impact on users and perception of brand. • Designed and directed back-end of website to integrate server, application and database, enabling functionality for users. • Performed automatic backups to servers to preserve important information. • Added built-in blogging to enable writing, editing and producing fresh and consistent content on website. • Conducted website performance tests to optimise speed, data transfer velocity and network bandwidth usage. • Installed scheduling of posts capability to allow clients to determine timeline of delivering content on website. • Managed deadlines to deliver finalised functional and aesthetic materials on time. • Consulted with clients to understand project limitations and constraints. • Assembled approved base designs to guide development of more complex computerised models. • Troubleshot content issues to detect bugs and errors, providing timely solutions. • Created website architecture to implement structure and enhance usability. Service Desk Specialist DIGITAIN - Yerevan, Armenia • Managed troubleshooting and problem-solving of disaster recovery solutions under extremely tight deadlines. • Followed up on resolved tickets, conducting surveys to gather feedback and uncover service desk inefficiencies. • Designed and perfected data recovery strategies to manage unexpected data loss or theft. • Helped customers set up new systems, applications and software. • Reviewed current processes and successfully identified improvement opportunities. • Provided clear and concise step-by-step technical support to guide clients. • Responded to customer emails, calls and live chat regarding 06/2011 - 04/2016 04/2016 - 05/2018 technical malfunctions and issues to fix remotely. • Improved customer support by proactively responding immediately to virtual platform queries. Sales and Service Specialist MTS Armenia - Yerevan, Armenia • Followed up with customers to offer additional support and check resolution satisfaction. • Practised upsell and cross-sell promotions to gain leads and increase profits. • Informed customers of promotions and special offers to increase sales and revenue. • Demonstrated courtesy, respect and patience in dealing with customers to comply with company policies and procedures. • Reviewed existing accounts to generate or follow through sales leads, targeting wider audience. Credit agent Kamurj UCO CJSC - Yerevan, Armenia • Provided expert information and advice on general financial topics. • Prioritized client debt repayments by ensuring high-interest and short-term loans were paid first. • Conducted in-depth research into client finances through credit checks and client consultations. • Offered expert and effective advice on financial situation improvements based on account analysis. • Ensured clients were able to meet their debt obligations using Host Access Systems. • Avoided bankruptcy through the prudent management of client assets, debts and income. • Successfully obtained favourable payment agreements with creditors through clever negotiation techniques. • Calculated debt and funds available to plan payment methods and estimate time for debt liquidation. EDUCATION 2008 Master's Degree Commerce Armenian state university of economics - Yerevan, ER • Master's Degree Graduate