Valdis Surmin
Tbilisi, Georgia
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linkedin.com/in/valdis-surmin-a-
Summary
Dedicated Team Player & Managerial Swiss Knife
Budget management - up to $420k/month
Direct Team/Project management - 25 team members (3 scrum teams)
Process management - up to 80 team members
Successfully delivered 50+ digital projects (BI, Edutech, Medtech, IoT, Web, Mobile, Egaming)
Activities performed to deliver value:
- 30-60-90 KPI roadmap development helping to track personal / team progress
- data-driven product hypotheses
- risk management practices adoption
- project estimation practices adoption
- business opportunities exploration (new vendors, investors, partners)
- staff retention expertise upgrade within the group of your existing managers
- improving the quality of relationships with customers or gently getting rid of toxic ones (reducing churn rate at
least by 10-20% is my usual goal if it's higher than 50/60% a year)
- straightening out communication line between middle and C-level management
- increasing levels of dev team tolerance/agility to rapid business decisions
- making it a habit for the teams to transform any business issue into a set of accurate action items
- ISO 27001 certification/practices/processes adoption and maintenance
Account/process/teamplay achievement of 2022:
- 0% churn rate within project portfolio during the war with profit margin staying over 10-15% (awesome
management team, dev team and clients with huge balls of steel!)
Personal achievement of 2020:
- saved $2mln for a company by launching an SEO network for a number of geographic locations, reduced the
cost of PPC traffic
Tools, guidelines, principles used in day-to-day activities:
- PMBOK
- Prince2
- Six Sigma
- LeSS (Large Scale Scrum) within Agile
- EOS (Entrepreneurial Operating System)
- ISO 27001
Experience
Head of Delivery
Interexy LLC (ex. AMS)
Jan 2022 - Apr 2022 (4 months)
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Facilitation of business modeling & development, portfolio retention, process management, problemsolving, career development, hiring, P&L optimization cases despite uncertainty, challenges and
obstacles within #healthcare #blockchain #socialtech #outsource #outstaff project portfolio consisting of
~40 projects.
R&D process manager
Banuba
May 2021 - Nov 2021 (7 months)
- Face AR SDK and custom R&D delivery
- accountability/commitments management with regards to key customers (RingCentral, Vidyo,
Facebook, Samsung, Gucci, Henkel, Agora)
- cross-department delivery pipeline improvement and process management
- external partnerships management (outsourced projects)
- reporting to the board of directors
Delivery Manager / Edutech
UNDP
Mar 2020 - Jul 2021 (1 year 5 months)
- EduTech projects delivery (part-time consulting and supervision)
PMO Auditor
Klika Tech, Inc
Nov 2020 - May 2021 (7 months)
- IoT projects / AWS back-end infrastructure delivery
- Assisting Head of Delivery with project audit process held for a pool of 13 project managers
Product Manager - Online Casinos & Betting Platform
SOFTSWISS
May 2020 - Nov 2020 (7 months)
Project Manager - .Net & mobile apps
Itransition Group
Apr 2018 - Mar 2020 (2 years)
Leading mobile, .Net, BI projects for enterprise clients from Fortune 500 list, International Oil and Gas
companies, governmental clients from US and Kuwait.
(up to 16 FTE under direct supervision)
Chief Account Manager / project coordinator
Dizzain.com
Jul 2017 - Apr 2018 (10 months)
Account manager / project coordinator
Dizzain.com
Mar 2016 - Jul 2017 (1 year 5 months)
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Focus: Wordpress and mobile projects.
Team size: up to 12 people.
Webmaster/Web developer
Artox Media Digital Group | AMDG
Mar 2015 - Mar 2016 (1 year 1 month)
Education
University of London
Individual Master's Programme - Industrial Management with Organizational
Psychology modules
Apr 2021 - Aug 2025
Belarusian State University
Bachelor's degree
2011 - 2015
Skills
Account Management • Project Management • Sales Management • Web Project Management •
Negotiation • Lean Startup • Data Analysis • Microsoft Power BI • Web Analytics • Web Design
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