Valentina ALDEA
Adress: Bucharest, sector 2, Pantelimon Str.No.227
Phone: -;
E-mail:-
Curriculum vitae
Personal data
Date of birth:-
Place of birth: Bucharest
Studies
2001 - 2005
University of Bucharest
Faculty of Political Science, Major in Political Science ( English
language)
1997 – 2001
Mihail Sadoveanu High-school
Professional experience
June 2010- present
ORACLE
Support Sales Account Executive -United Kingdom
Driving an assigned territory consisting of high value UK
customers – being the sole point of contact for companies such
as Panasonic UK Limited, Samsung Sds Europe Ltd, Maersk
Oil, Sanofi, Mott MacDonald Limited, Greenergy International
Ltd, The European Space Agency.
Identifying customer requirements for support services
applicable to their Oracle products: Oracle Databases, JD
Edwards, Peoplesoft, Primavera, Hyperion licenses as well as
SUN hardware and software.
Responsible for maintaining a good relationship with client’s
key decision makers and working closely with other Oracle
LOBs (License Sales/Account Managers, Collections and Legal
Department).
Educating customers on contractual implications and business
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July 2007-June 2010
practices, ensuring awareness and understanding of applicable
elements of Oracle’s support services portfolio.
Promptly handling and solving customer objections and
complaints.
Preparing sales orders, quotes and the final signed contract in
OKS system.
Accurately forecasting business targets and opportunities.
Assuring that all measures are taken to protect the Support
revenue streams within the assigned accounts.
Finding new business opportunities-leads (software/hardware
products, customized support, education services)
Improving support revenue through new projects that develop
new paths to improve support figures in the West Region.
Volunteering in the HR recruitment process by conducting the
English language evaluations – the first screening of candidates.
Mentoring new hires on Oracle’s business policies and
procedures.
Performance driven - I have received numerous company
awards for exceeding quarterly and yearly sales targets and for
negotiating to retain customers determined to leave Oracle for
another competitor.
SC Curtas Travel Srl
Tourism Director
Ticketing in the Worldspan system.
Events planner in Romania and abroad with all that it
encompasses (conference hall rental, coffee-breaks, lunch,
providing sound and video systems ,music, catering,
accommodation)
Creating and organizing displays of promotional material
Signing contracts with our travel partners, booking systems and
hotels from all around the world.
Designing tourist packages and travel offers (flight,
accommodation, medical insurance, rent a car, train tickets,
museum entrances, sightseeing trips, entertaining activities) ,
providing customers with every travel information needed,
such as local customs, points of interest, or foreign country
regulations
Billing, handling customer orders and payments
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September 2006July 2007
SC OK Travel SRL
Travel agent –Events organizer
November 2005 –
July 2006
S.C. Kalyvas Turism S.R.L
Travel agent
September 2005 –
November 2005
Selling holiday packages to Halkidiki, Greece
SC Top Travel SRL
Travel agent
December 2004 –
February 2005
Organizing events and conferences in Romania (main cities:
Bucharest, Brasov, Poiana Brasov, Iasi, Sibiu)
Attending the organized events in order to make sure
everything unfolds according to plan.
Booking accommodation in Romania
Issuing vouchers
Selling medical insurances
Billing the customers and tracking the payments.
Selling holiday packages to USA
S.C. Nova Turism S.R.L.
Practice for THR
Booking accommodation in Romania and abroad.
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Qualifications
Language
proficiency
English – proficient level (Translator’s diploma from the Ministry of
Justice obtained in 2008, authorization no. 22581)
French – advanced level
Computer skills
Windows 7 Professional as Operating System
Microsoft Office 2007 (Excel, Outlook, PowerPoint)
Oracle OKS, Cisco Applications, Adobe Photoshop
ORACLE Trainings
& Certifications
Driver’s License
E-business Suite operations
Oracle Databases
SUN HW and SW
Hyperion, Peoplesoft, JDE licenses and support
Working with Cloud
Making or breaking the wall : Handling customer’s objections
Intermediate Excel training
B Category
Various
certifications
2004 - Graduated the Mountain guide course - Christian Tour
- Graduated the National School of Rock Climbing
2005 - Certified Tourist Guide – THR authority in Romania
2007 - WORLDSPAN ticketing diploma (flight ticketing)
Other skills
Excellent negotiation and problem-solving skills perfected in the 6
years of working for Oracle.
Results driven - constantly over-achieving company targets.
Very organized and attentive to details
Good time management skills and self discipline.
Strategic thinking
Hobbies
I am a passionate rock climber, having climbed in the past 12 years
many hard routes throughout Europe (Italy, Greece, Bulgaria) and
Turkey.
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