Valeria Rodriguez

Valeria Rodríguez Barberena Address: Managua, Nicaragua Phone: - E-mail:- Languages Spanish: English: Native Advanced Systems engineer with a master's degree in informatics engineering and with more than 5 years of work experience in IT department in my country and abroad. Always working on the side of customers to offer an excellent service. In search of new opportunities that allow me to help companies to meet their goals and improve my skills to face new professional challenges. EDUCATION Universidad Carlos III Madrid September 2012 – October 2014 Master in informatics engineering Madrid, Spain Universidad Americana (UAM) Systems engineer Managua, Nicaragua January 2007 – July 2012 Colegio Hispano Nicaragüense Bachelor Managua, Nicaragua November 2006 WORK EXPERIENCE Social network Walmart Nicaragua IT Services Administrator Managua, Nicaragua    Coordinated with technicians to attend hardware tickets to stores, industrial plants, distribution center. Made sure the technical support team met the SLA. Controlled the monthly budget of the expenses that must be done based on Walmart's regional standards. PwC Nicaragua IT Auditor Managua, Nicaragua    May 2018-July 2019 June 2016-June 2017 Reviewed the information systems used by the companies to ensure that the financial data was safe and supported. Identified risks and controls implemented in different information systems and create business processes according to the type of industry. Made recommendations and improvement opportunities to customers. Glasswing International IT coach Managua, Nicaragua May 2015-Jun 2016 Valeria Rodríguez Trained teachers and students toBarberena use the Samsung Smart   REFERENCES Carolina Alvarez Walmart Nicaragua | IT Sub-manager E-mail: carolina.alvarez@w almart.com Eddy Gonzalez PwC Nicaragua | IT audit manager E-mail:-Phone: - School application in three schools. Organized a semester plan with the teachers using tablets according to the grade and subject. AbbVie Spain S.L.U WE&C IT support Madrid, Spain    Responsible for data loading to the CLM of the company and provided technical support. Organized 19 countries in Western Europe and Canada to define their requirements to load data from CRM to CLM. Resolved user incidents and helped identify the specifications of each country to obtain the correct data in CLM. IVC, SA IT Support Madrid, Spain    May 2014 – October 2014 November 2012 – October 2013 Managed the CRM database in Access. Performed data upload to the CRM according to the requirements of the sales team. Sent newsletters in html format for different campaigns of the sales department. SKILLS Software: Microsoft Office, Microsoft Project, SPSS, Adobe Flash, Fireworks, DreamWeaver. Database manager: SQL Server. Operating systems: Windows, Linux, MAC. Personal: communication skills, planning and organization, problem solving, teamwork.