Vanessa Karis Mesina

VANESSA KARIS D. MESINA Unit N408 El Pueblo Condominium, 44 King Christian St., Brgy Bagbag, Novaliches QC-- WORK EXPERIENCE September 2013 –presentCONVERGYS Technical Support Representative Level II October 2009 – Sept 2013SITEL PHILIPPINES Customer Service Representative Assigned in New York Post (CSR support, phone and email rep) Provide assistance to customers with billing, delivery complaints And technical concerns with their electronic subscriptions. July 2003 - November2004LARGEN MED,INC. Professional Sales and Medical Representative The job basically includes selling, promotion and collection of the account receivables. Previously I was assigned in Manila and Camanava for a year. From June 2004, I was tasked to handle Bulacan and Nueva Ecija. June 2002 - January 2003 SEACOM, INC. Marketing Assistant Was tasked to assist in formulation and implementation of marketing strategies for all product lines. As a marketing assistant I was also assigned to take care of advertising, promotions and research. July2001 - December 2001 UNITED LABORATORIES, INC. Materials Store Department Clerk The position entails typing and filing of important forms: auditing of supplies and weighed raw materials. I was also tasked to updaterecords of daily man hours, hand carry reports to the Main building and assist the manager in preparation of the departments budget. GOVERNMENT EXAMINATION LOCAL BOARD EXAMINATION For NURSES - passed July 2008 CIVIL SERVICE PROFESSIONAL ELIGIBLE - 2001 EDUCATION - OUR LADY OF FATIMA UNIVERSITY Bachelor of Science degree in Nursing, March 2008 - UNIVERSITY OF SANTO TOMAS Bachelor of Science degree in Commerce Major in Economics, March- ST. JAMES ACADEMY High School Diploma, March 1996 EXTRA-CURRICULAR ACTIVITIES -Board Member, Economics Society Actively participated in organizing all activities of the said organization. - Member, Commission on Elections, UST Commerce Participated actively in organizing the Inter-collegiate Student Council elections. - Member, Pax Romana, Volleyball Team Participated in the Inter-organizational Volleyball Tournament in which the team placed second in the said competiton. SEMINARS ATTENDED October 2007 – November 2007Philippine National Red Cross - Valenzuela City Basic and Advanced Life Support, First Aid Disaster Management Training July 2010 Philippine National Red Cross – Quezon City Basic Life Support TRAININGS April 1998 IT Power 97 module II Informatics, North Edsa April 1999 Visual Basic 5.0 Informatics, Caloocan City August 2010 Intravenous Training Veterans Memorial Medical Center, Quezon City PERSONAL BACKGROUND Born on July 29,1979 in Navotas. Fluent in English and Filipino. Knowledgeable in PC programming. Has interests in sports especially in volleyball and billiards, music, surfing the net and sketching. Responsible, flexible, goal-oriented and assertive. REFERENCES Available upon request