VENUS F. VASQUEZ, RN
EXECUTIVE
VIRTUAL
ASSISTANT
1811 M. Natividad St, Sta. Cruz,
Manila, Philippines--
OBJECTIVE
To secure a challenging position in a reputable organization to
expand my learnings, knowledge, and skills.
EDUCATION
WORK EXPERIENCES
Executive Virtual Assistant for Customer Support
St. Jude College of Manila
BACHELOR
OF
SCIENCE
IN
NURSING
VIRTOREN
SEPT
2010
TO
HIGH
SCHOOL
-
DEC
(STAFFVIRTUAL),
2017
&
DEC
2018
-
MAKATI
CITY
PRESENT
Account: Erin Condren
St. Scholastica's Academy
PRIMARY
SERVICES
2015
Provides excellent service for “Customer Happiness”
EDUCATION
Handles general inquiry about products
Email and chat support specialist
-
Dental Recare Specialist
ACHIEVEMENTS
JUDE
COLLEGE
JAN
2018
SERVICES
-
AUG
(STAFFVIRTUAL),
MAKATI
CITY
2018
Account: Premier Dental Partners
Dean's List
ST.
VIRTOREN
MANILA
-
Manages the hygiene schedules to achieve utilization goals through efficient
use of appointment time.
Reschedules patients who miss their appointments and calls patients due for
hygiene appointments.
SKILLS
Customer Service
Quality Control/Mgmt
Chat Support
Lead Generation
Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with
regards to patients’ records.
Lead Generation Specialist
STAFFVIRTUAL,
FEB
2017
-
MAR
MAKATI
CITY
2017
Generates new sales leads for the sales team via Linkedin and startup
Appointment Setting
websites
Sales Support
Handles emails and chat support for the company for leads prospecting and
Billing & General Inquiry
qualifications
Process Troubleshooting
Sales Pitch
Customer and Sales Representative
WEST
MS Office
MAY
ACCREDITATIONS
Registered Nurse
PRC
NO.
-
2010
Registered Therapy Nurse
ANSAP
2011
Food & Beverage Services NC II
TESDA
2019
CONTACT
2013
-
SERVICES,
JUNE
MAKATI
CITY
2015
Account: COMCAST - Cable, Phone, Internet
Handles billing and general inquiry about products and services.
Handles basic troubleshooting for cable, reset email password and for issues
for phone service
Required to pitch for products and services by highlighting the features and
benefits.
Customer/Technical and Sales Representative
CONVERGY'S,
NOV
2011
-
SAN
JAN
LAZARO,
MANILA
2013
Account: COMCAST - Cable, Phone, Internet
Handles billing and general inquiry about products and services.
Handles basic troubleshooting for cable, reset email password and for issues
for phone service
Required to pitch for products and services by highlighting the features and
CHARACTER
REFERENCES
*available upon request
benefits.
I do hereby declare that all information stated is true to
the best of my knowledge and belief.
