Vera Iguele

I am a Customer Service Support and General Virtual Assistant. I am a self-starter with 5 years of immersive experience in customer satisfaction and ensuring a "WOW" experience. With my desire to always make a difference, I create value and improve customer service experience in any organization I work with.

Being a detail-oriented, empathic, patient, and zealous person with excellent listening and communication skills, I was able to increase customer retention by 80% in my previous organization, this earned me the best customer service officer of the year award and I became team supervisor. I have always worked under minimal supervision, always given a detailed summary report, and met up with deadlines.

As an organization, business owner, entrepreneur, and individual, I can help you scale your business operations, organize schedules, and experience time freedom.

I will;

✅ Run your operations behind the scene.

✅Improve systems and processes in your business.

✅Take over any admin task.

✅Focus your attention on growing your business.

✅Manage your time and schedule appointments and give yourself more time for leave or vacation without worries.

💠Some areas of expertise:

Customer Support  

Virtual Assistance

Operations Management

Administrative Support

Social Media

Emails Management

Life Chat

Customer Relationship Management

Data Entry

Invoicing and Billing

Multiline phone etiquette

Canva designs

 Furthermore, I am a fast learner and can learn new applications quickly and effectively. I can support team goals along with finishing my assigned tasks, which makes me a good multitasker and also a good fit for any organization.