Vianca Alexis A.Querido

Vianca Querido Quezon City | https://www.linkedin.com/in/querido-vianca/ | (- |-EDUCATION CIIT College of Arts and Technology Quezon City, Philippines B.S. in Entertainment in Multimedia Computing Specialization in Game Development Expected 2022 ● Understanding the Fundamental of Programming language and Data Structure; C++, C#, SQL & HTML ● Learned and Created 3D models with Blender, 3DS Max & Maya, for 2D, Adobe Animate ● Knows the Basics of Unity & Unreal Engine, then applied Level Design ● Learned Story Writing, Brainstorm, Concept Ideas and applied them to Game Design ● Former Appointed Team Vice-Captain of Blue Lions for the College Intrams, Handled and Led players and Sports Captain ● Learned Video and Audio Editing with the use of Adobe Premiere and Adobe Audition WORK EXPERIENCE YangYang Mobile Ortigas City, Philippines Quality Assurance Intern Sept 2019 - Mar 2020 ● Replayed multiple events of the game to make sure that the game is proceeding accordingly. ● Did a step by step process a specific route to get the needed results ● Assisted with the team during the launch of the game for any additional bug testing ● Reading players/customers' feedback on the Steam page to address their concerns to confirm the problem and report it. Keywords Studios Ortigas City, Philippines Player Support Agent Dec 2021 - Current ● Deliver timely, accurate, and respectful answers to customers’ questions and issues ● Utilize the internal ticketing system to log all requests and activities ● Take ownership of Customer Service incidents and work to successfully resolve them ORGANISATIONAL EXPERIENCE CGC (CIIT Gaming Community) Former President Nov 2019 - Feb 2020 ● Handled the organizations' membership applications ● Prepared the requirements before pursuing any form of the event on campus ● Planned Meetings with the other officers for upcoming events ● Cooperated with other college organizations to improve engagement with the students ● Assisted over 50 students have been helped by their uncertainty and insecurity about what or which organization to join ● Design some of the Organization's Publication Material to be posted on Facebook Former Secretary Aug 2017 - Oct 2019 ● Handled the organizations' membership applications then assigned them to their chosen category ● Prepared the requirements before pursuing any form of the event on campus ● Kept the other Officers up to date, on what upcoming events ● Assisted new students in the campus and introduced them to the organization COURSE EXPERIENCE The Fundamentals of Digital Marketing Google Digital Garage Dec 2020 ● Learned the basics of digital marketing with Google. The basic skills learned from taking this course; analytics and data insights, business strategy, content marketing, e-commerce, email marketing, local marketing, SEM, SEO, Social Media, Web Optimisation. Foundations of Project Management Coursera July 2021 ● Learned the basics of digital marketing with Google. The basic skills learned from taking this course; analytics and data insights, business strategy, content marketing, e-commerce, email marketing, local marketing, SEM, SEO, Social Media, Web Optimisation Develop Your Writing Skills Linkedin Learning July 2021 ● Learning path compiled with other courses with certificates, strengthened skills in Business Writing, Business Emails, Article Writing Inbound Hubspot Academy ● Learned the inbound methodology and the flywheel as a core part of any inbound business Aug 2021 Digital Marketing Hubspot Academy Aug 2021 ● Learned to optimize your website for search engines, create a non-paid strategy to build and grow a following, create an ads strategy to amplify your business message to a targeted audience. Social Media Marketing Hubspot Academy Aug 2021 ● Learned how to: build an effective social media strategy, set up social listening and moderation, create social content, extend your reach, excel in digital advertising, measure ROI, and more.to develop an engaging and effective social media strategy for your business, build an inbound social media strategy that delights your customers and grows your bottom line, Leverage the power of social media to transform clients’ business and career growth. . SKILLS & INTERESTS Skills: Project Management, Microsoft Office, Game Design, Social Media Management, Digital Marketing, Research, Graphic Design, Basic Photo Editing using Lightroom, Video Editing Using Adobe Premiere Pro 2019, Creative Writing, Quality Assurance Interests: Whenever I and my best friends would travel, after choosing the location to go to, I would be the person to find where we would be staying, computing the expenses and checking out the different types of activities near the place we're staying at. I listen to audiobooks on youtube for self-development while playing a Tower Defense Game.