I have extensive experience in customer service, having previously worked in healthcare and other industries. I'm familiar with a variety of CRM tools, which help to ensure organized customer data management and effective communication.
Managed customer support and inquiries in the healthcare sector.
Conducted cold calling and customer outreach.
Handled admin tasks, including sending invoices and maintaining records.
Maintained and updated maintenance work orders and schedules.
Followed up on assigned work orders and appointments.
Conducted data entry and organized information effectively.