Victoria Nwankwo

My name is Nwankwo Tochi Victoria. I am a 35 years old female. I am honest, hardworking and a good team player. I speak English very fluently. I am skilled in Telemarketing, Cold Calling, Customer Service and a lot more. I am good with email and phone management, scheduling appointments, Data entry and CRM management. I am detail-oriented, organized, and possess excellent communication skills. I am also comfortable working independently and have a reliable internet connection.

I possess excellent verbal and written communication skills, allowing me to reach out to potential clients effectively. I am experienced in initiating contact through various channels, such as email and phone calls, proficiency with some CRM tools to manage customer interactions like Zendes, Gorgais, Domo. I am skilled at maintaining positive relationships with potential clients by addressing their questions and concerns promptly and politely.

In my Previous Company I have been able to successfully connect with potential clients and demonstrate the value of our company great services, ability to maintain accurate and up-to-date records of client interactions in CRM systems, timely responds to customers inquiries. This includes contact details, conversations, and relevant notes, ensured accurate and timely entry of customer orders, resulting in increased customer satisfaction and repeat business

I am a strong believer in continuous improvement. I am always seeking feedback and implementing strategies to enhance my effectiveness and efficiency in generating qualified leads. This dedication to growth and development ensures a reliable and successful performance in this role.