Vidya Kaja

•Deals with Verification of Cheques and Account Reconcilement.

•Verifying Rejected cheques and releasing them online to the customer. On the decision of the customer releasing payment or returning the cheque.

•Reconciling payments of the customer’s business accounts with information provided time to time by the customer and sending reconciliation statements to customer.

•Checking the reconciliation statements that will be sent by the team. Checking the account release status of the entire team size of 30 working for 5 sites of the BANK OF AMERICA (United States).

•Once verification is completed the cheques will be released online to the customers to give their decision to Pay or Return the Cheque. If the customer doesn’t give the decision we will go by the Default decision opted by the customer at the time of opening account.

.Worked with Amazon as Customer Service Representative for 11 months.

.Worked on Kindle Device and its application. Technical queries were handled.

. Reconciling between the Bank transactions V/S Stores on a daily basis.

• Research on the variances between Bank and Store.

• Email to stores, Treasury, and third parties in case of any discrepancies in order to clear the open items.

• Reconciling Disbursement accounts, ZBA accounts, Wire accounts and Concentration and Master Concentration accounts.

• Posting of Recurring and non recurring Journal entries in Oracle.

• Performing Positive pay- An activity to research on the genuinity of checks presented at bank for the day.

• Variance Analysis of periods, quarters and years.

• Performing Period End Reconciliations.

• Adherence to SOP and making necessary changes to SOP with new updates.