Vijaya

 VIJAYA ACHARIPhone: - E-Mail:-PROFILE SUMMARY Overall around 13+ Years of experience in Testing 5 years of experience in both Production Support (MS) and Delivery team for Salesforce Lightning Application in Current project. Experience in Salesforce (SFDC) Lightning-Function Testing (salesforce.com), Siebel, Adobe AEM and Mobile device Testing. Experience in Test Lead and Test Management Activity. Involved in entire STLC life cycle such as Requirement Analysis, Test Cases Preparation, Execution, Defect Tracking, Test Planning, Test Estimation Expertise in HP ALM (QC), JIRA, Clear Quest, Bugzilla, Service Now Well acquainted in Demonstrated experience with Software Testing. Well acquainted Agile Model. Worked as onshore coordinator for more than year Expertise in Test Management & Resource Handling SALESFORCE EXPERIENCE Excellent in administrative tasks like creating profiles, roles, users, page layouts Experienced in testing of custom objects, custom fields, picklists, validation rules Hands on experience in testing custom page layouts, record types, workflows and approval processes Good experience on testing profiles, permission sets, role hierarchy and sharing rules Good experience with data migration and updates through the tool data loader Experience on workbench, Reports Having knowledge on Salesforce lightning TECHNICAL SKILLS Testing: - Expertise in Manual Testing (Black Box Testing), Mobile Device Testing, Knowledge on Automation Selenium BDD. Cucumber, JAVA Technology: - SQL, UNIX, TOAD, Putty, WinSCP, Webservices & XMl using SOAP UI, Rest Client & API’s using Postman Domain: - Telecom, Retail domain, Utility, Banking, Educational, Betting & Gaming. Application: - eCommerce, SalesForce, Adobe AEM, Siebel CRM, POS (Point of Sale), Online I- Shop Test and Defect Management Tool: - HP ALM, JIRA Testing Methodology: - V-Model and Agile. ACHIEVEMENTS & CERTIFICATES Worked as Transition lead for 2 of the Major projects STAR* performer Certified on SAFe Agile Agile SCRUM MASTER Certificate Automation Specialist Level 1 Automation Specialist Level 2 ACADEMICS DETAILS BE in EEE from Mangalore university (NMAMIT) Intermediate from Karnataka board (BA&Sc College) High School from Karnataka board (St’ Marry’s School) PROJECT DETAILS Project (1): RMIT (Australia) Organization: ACCENTURE Standard Role: Test Lead One of Australia's original tertiary institutions, RMIT University enjoys an international reputation for excellence in professional and vocational education, applied research, and engagement with the needs of industry and the community. Staff Site is all about engagement of RMIT staff details which will help them to improve their business.AS Part of current release we worked on managing the staff Data and staff engagement. The purpose of this project is to review and improve the overall online students’ journey through which prospective students can learn about, choose and make an enrolment application to one of the RMIT’s programs or courses, as part of the “Study with Us” section on Customer’s Public Website. Responsibilities: Worked on Incident Request when there is Code or functionality breaks Worked on Requests when there is User access request and permission for the object Worked on Change Request when there is request for changing the data in production Finding the root cause for Incidents we will be raising the Problem request. Verify all the above ticket in Service Now and assigned to Team according to their bandwidth. Follow the SLA for each request and avoid the breaches. Sprint Planning and User Story grooming and running RETRO meeting Analysing and reviewing business requirement document, design documents for multiple epic. Test cases design and execution in multiple environment such as SIT, UAT and Pre- Prod using Salesforce application. Testing performed on most of the Standard and Customize object for the RMIT implementation. Worked on multiple profile, User, App, Object for Sales, Service, Campaign, Configuration Data validation for migration project. Data validation for bulk record by uploading data from the IMPORT wizard and Data Loader and work bench. Insert or modifying data using SOQL and fetch the data using SOAL from multiple objects. Involved in Weekly and daily Scrum call, JIRA Updates and Project status Reporting Conducted self-Review, peer review & contributed solutions on optimizing time & effort in team meetings Involving in PI planning every quarterly and providing the suggestion to the client to improve the process. Performing functional, system, integration, regression and smoke tests for every release. Prepared Test Plan, Traceability Matrix and Test summary report. Allocation user stories to team members based on the Stories for the current sprint Tracking the Test cases Design & Execution in TestRail performed by Team. Performed SFDC integration testing with Study link and SAMs. Follow-up Agile scrum methodology as part of STLC Project (2): Ladbrokes (Betting & Gaming) Organization: ACCENTURE Standard Role: Test Lead Ladbrokes is a familiar name on British high streets. Revenue is driven by traditional Over the Counter (OTC) betting on football, horse and greyhound racing as well as other sports and by machines. Responsibilities: Understanding the user story for multiple Web services. Design Test Strategy, Test Plan. Test Estimation Interacting with business to Clarifying the business requirements Allocation user stories to team members to prepare test cases design and execution. Test Script design using the JMeter according to User Story. XML request & Response validation using SOAP UI and JMeter for functional, E2E and regression testing. Running the regression test script in Production for each release. Follow-up Agile scrum methodology as part of STLC Maintain the Defect Management and Test Management to share the daily, weekly and Monthly status report to stake holder. Demonstrate the Completed Project demo to client Resource planning and Test Effort estimation for upcoming project. Project (3): Unilever Organization: ACCENTURE Standard Role: Test Lead Unilever is a British-Dutch transnational consumer goods company co-headquartered in London, United Kingdom, and Rotterdam, Netherlands. Its products include food and beverages, cleaning agents, beauty products, and personal care products. Responsibilities: Understanding the requirement and discussing with BA to clarify the requirements Design Test Strategy, Test Plan. Test Estimation Allocating the task to the team member to prepare test design and execution Preparing the Traceability Matrix and Test Summary report. Sending status report to client and management test in Daily basis, Weekly and Monthly Demonstrate the Completed Project demo to client Resource planning and Test Effort estimation for upcoming project. Project (4): IKEA-IRW Refresh Organization: Accenture Standard Role: Test Lead In IKEA IRW Refresh IDEAS concept is launched as a section on IKEA.com that is dedicated for giving our customers tips, inspiration. Customers are searching for ideas on home furnishing across the web. On external blogs, and lots of other media, sites – not IKEA. It will enable the many people to create functional, inspirational, beautiful solutions in their homes – no one else but IKEA can enable people with the knowledge but also affordable products for the many. This is something that will strengthen our brand, increase interest in home furnishing and attract more and new visitors to IKEA Responsibilities: During requirement phase: -Gathering the BRS, Solution design, Wireframe from project place and understanding the function flow for the new changes. During Planning phase: -Preparing the high-level estimation and details estimation for current project and upcoming project using the TCP tool owned by ACCENTURE. Make sure that test environment will be available for testing by raising environment booking. During Design phase: - Preparing Test Plan and Test Strategy document for respective releases by having meeting with multiple vendors. It should be approved by client and Snr. Manager. Make sure that the team will come up with high level & Low-level Test cases according to the base document. Make sure that all the test cases are uploaded in HP ALM and review it by SME. During Execution phase: - Preparing the test data for both Testing environment and BAT using Team Site (CMS) & Accelerator. As per the execution plan assign the work to team member Tracking and reported the bugs using the IBM Clear Quest tool. Providing demo to BAT people once testing is complete. Updating the daily status such as Progress, Concern and blocking issues in scrum call. Prepare the Test execution status report and send it to client. Prepare the exit report after the completion of testing. Make sure that all the Critical 1 defect have been closed before the BAT. Provide support to BAT team during the BAT testing and Deployment during the production deployment. Project (5): T-Mobile US (Telecom Web and Tele sales) Organization: Accenture Standard Role: Test Lead T-Mobile is one of the 4th largest telecom service providers in US. They are providing wireless connection for both postpaid and prepaid along with the Voice, data and messages. They are doing marking will done via web, telesales, retail and online application to improve the revenue. Responsibilities: During requirement phase: - Gathering the BRS, Solution design, Wireframe from project place and understanding the function flow for the new changes. During Planning phase: - Preparing the high-level estimation and details estimation for current project and upcoming project using the TCP tool owned by ACCENTURE. Make sure that test environment will be available for testing by raising environment booking. During Design phase: - Preparing Test Plan and Test Strategy document for respective releases by having meeting with multiple vendors. It should be approved by client and Snr. Manager. Make sure that the team will come up with high level & Low-level Test cases according to the base document. Make sure that all the test cases are uploaded in HP ALM and review it by SME. During Execution phase: - Preparing the test data for both Testing environment and UAT. As per the execution plan assign the work to team member Tracking and reported the bugs using the HP ALM. Updating the daily status such as Progress, Concern and blocking issues in scrum call. Prepare the Test execution status report and send it to client. Prepare the exit report after the completion of testing. Make sure that all the Critical 1 defect have been closed before the UAT. Provide support to UAT team during the UAT testing and Deployment during the production deployment. Worked for multiple projects such as Everything Everywhere, EFH, Mobistar Project (6): KPN (Siebel Upgrade from 8.1 to 8.1.4) Organization: Accenture India private limited Standard Role: Team Lead KPN is the leading telecommunications and ICT service provider in The Netherlands, offering wire line and wireless telephony, internet and TV to consumers, and end-to-end telecommunications and ICT services to business customers. KPN's subsidiary Getronics operates a global ICT services company with a market-leading position in the Benelux, offering end-to-end solutions in infrastructure and network-related IT. Responsibilities: Worked for both Production Support and Delivery project for Siebel Application. Going through the project document and understanding the project flow. Prepare the high-level test cases and allocating to team members to prepare low level test design and execution. Design Test Strategy, Test Plan. Test Estimation Preparing the Traceability Matrix and Test Summary report. Sending status report to client and management test in Daily basis, Weekly and Monthly Demonstrate the Completed Project demo to client Resource planning and Test Effort estimation for upcoming project. Worked for multiple projects such as Cox Communication OSS/BSS, Telecom Malaysia Project (7): AT&T (EFMS (End to End Flow through Management System)) Organization: IBM India private limited Role: SSE EFMS is a web-based application that enables the End-to-End Service Delivery automation, utilizing exception-based processing and task management. Utilizing EFMS unique and direct interface to the ordering and provisioning systems, users can know the status of any order in the Service Delivery Process and any fallout conditions. AT&T provides communications services to its customers. When a customer orders a service, this order goes through different AT&T systems: Ordering systems, Provisioning systems, and ultimately to the Billing systems. EFMS (End to End Flow through Management System) tracks, schedules, and manages this order as it flows through all the different AT&T Ordering, Provisioning, and Billing Systems. If an order encounters a problem (like customers wants to change an order etc), EFMS also provides exception-handling services. Responsibilities: Involved in SRD reviews, Design reviews Preparation of Test Plan, Test Cases and Project estimation. RTM Participated in Test Plan and Test Case Reviews Involved in execution of System Testing, Regression Testing & Sanity Testing Involved in Bug reporting and resolution. Involved in giving Demos to Tier II System Engineers (SE’s) Worked for multiple projects such as Vodafone Australia, Qwest PERSONAL DETAILS Name: VIJAYA. H Address: G2, SLV SUNFLOWER Opposite to Suraksha Fairview villa, Belathur Kadugodi, Bangalore-560067 D.O. B: 18th Jun 1978 Language Known: English, Hindi, Kannada Nationality: Indian Marital Status: Married Passport Number: E-