Vilal Uddin
House No. 60/38, U Block, Phase 3
sector 25
Gurgaon - 122002
Haryana
Contact Number-
Email-id-
Career Objective
To work with Progressive origination and seek a challenging career which nourishes my passion to excel by grabbing
The opportunities to learn New technologies, accept newer and higher responsibility and thereby enhance and
sharpen my creatives and analytical skill for the benefit of the organization and even myself.
Acadmic Qualification
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M.A passed out from M.J.P Rohilkhand university Bareilly in 2014
B.A passed out from M.J.P Rohilkhand university Bareilly in 2010
12th passed out from V.R.V inter collage Badaun in 2007
10th passed out from V.R.V inter collage Badaun in 2005
Professional Qualifications•
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Certified in one year diploma course of Computer hardware and networking from Multi-tech institute from
Bareilly.
Certified in 3 month diploma course of MS office excel from Uma computer institute from Badaun.
Work Experience :Company Name
Date of joining
Duration
Concentrix (IBM Daksh)
15 May ,2014
6 Years 4 Months
Designation
SME ( Subjet Matter Expert )
Brief Experience profile.
Work experience as a Associate:•
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Working for UHG (United Health Group) first I joined in M&R (CPW) physician as a Bend 3. I Worked one year
in CPW physician LOB where I used to process as well finalize the medical claims and release the payment.
I worked in M&R (CPQ) LOB Where I make the audit number and push for next step that is CPW processing
and payment release.
Working for Aetna Health care where I used to process as well finalize the Facilities claims and release the
payment.
Support NHT team as a OJT
Work experience as a SME ( Subject Matter Expert ) :-
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I have an experience for training NHT batch.
Audit the claims and give the positive & constructive feedback to the team member
Handel the client escalation & response to the client.
Resolve the escalated claims as per client instruction.
Approach to the client to Modify the process instruction when its required
Segregate Inventory and distribute the work to the team members.
Team Support
Share the calibration updates with all team members.
Experience to handle the SME share point as well as client calls.
Share the Inventory progress with the Client.
Handle the Inventory calls and share the status.
To work as a bridge between the client and the company internal department
Responsible for stimulating the individual potential to achieve the objectives of the team.
Keeping the track of the daily performance of the executive
Handle the PSHR activity such as Attendance, OT & Downtime
Align Transport of the team members
Awards Achieved :•
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Achieve Unsung Hero Award from client ( UHG )
Achieve best quality & production Award from client ( UHG )
Personal Interests
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Listen music
Playing & Watching cricket
Personal Details
Father’s Name:-
Mr. Mohammad Miya
Marital status:Date of Birth:-
Single-
Nationality:Gender:-
Indian
Male
Languges know:-
English & Hindi
Declaration
I, hereby declare that all the information provided by me in this application is factual and correct to the best of my
knowledge.