Vincent Chinedu Fidelis
$10/hr
Technical Support Engineer || Customer Support || Virtual A ssistant
- Reply rate:
- 57.14%
- Availability:
- Full-time (40 hrs/wk)
- Location:
- Lagos, Lagos, Nigeria
- Experience:
- 5 years
Other
About
Results-oriented and adaptable IT operations professional with experience in customer service, technical support, and system administration. Possess adeptness in implementing technology-based solutions for business problems, along with standards, procedures, and processes that improve business functionality. Areas of expertise include:
- Help Desk Ticketing Systems
- Problem Diagnosis
- Technical Troubleshooting
- Remote Support
- Office 365 Support
- Customer Service
- Complaint Handling
Skills
Languages
