VIOLA M. SIENA
48 General Luna Street. Antipolo City--
CAREER OBJECTIVE:
To obtain position with job opportunities for career growth and professional advancement.
ACADEMIC HISTORY:
Bachelor of Secondary Education
University of Rizal System, Morong Rizal;
June 1999-April 2003
Caregiving and Health Care Services
Skill Power Institute
April 2012-April 2013
PROFESSIONAL QUALIFICATION:
Licensure Examination for Teachers
Caregiving and Health Care Services
passed
passed
EMPLOYMENT HISTORY:
SITEL: Eton Cyber pod Meralco Ave. Ortigas Pasig City
COSTUMER SERVICE REPRESENTATIVE ( March 2014 – Sept 2014 )
Travelocity
- Provides assistance for consumer’s air, car and hotel reservations.
COSTUMER SERVICE REPRESENTATIVE ( October 2014 – present )
Bell Canada
- Provides excellent service to the customers in interpreting their bills and resolves issues of
their television, home phone and internet services.
TELETECH HOLDINGS:
2ND Level Robinson’s place Ortigas Ext. Cainta Rizal.
COSTUMER SERVICE REPRESENTATIVE (APRIL 2007- OCT 2010)
United Airlines Reservations Specialist
- Assists passengers’ flight reservations, seat assignments and special request during their
flights.
TECHNICAL SUPPORT REPRESENTATIVE (OCT 2010-JULY 2013)
Mobile Assurance / Telstra
- Provides excellent customer service in resolving issues with their mobile phone like
coverage issues, sending and receiving SMS and MMS and internet connection.
PRACTICAL TRAININGS ATTENDED:
UNIVERSITY OF RIZAL SYSTEM (High School Dept.)
ANTIPOLO COMMUNITY HOSPITAL
-
student teacher
caregiver
I hereby certify that the above information are true and correct of my knowledge and beliefs.
Applicant’s Signature:
