Resume of Wahyu Cahyono
Pangkalanjati Village Blok I / 1 Jl.H.Terin
Pangkalanjati Baru, Cinere-Depok
--Day of Birth : 3 June 1976
KEY QUALIFICATIONS
System Administration
EDUCATION
Universitas Persada Indonesia YAI Jakarta
D3 Information Engineering - 2000
CERTIFICATION
Microsoft Certified Technology Specialist: Windows Server 2008 R2,
Server Virtualization - January 2012
COURSE
VMware Vsphere : Install, Configure, Manage [ V5.0 ]
December 2011
e
MOC 10215A : Implementing and Managing Microsoft Server
Virtualization
Executrain, December 2011
MOC 10233A : Designing and Deploying Messaging Solutions with
Microsoft Exchange Server 2010
Executrain, February 2011
MOC 6416 : Updating your Network Infrastructure and Active
Directory Technology skills to Windows Server 2008
Executrain, October 2009
Mastering Microsoft Visual Basic 6 Fundamentals
Sentra Karya Informatika, July 2007
Implementation Microsoft Windows 2000 Network Infrastructure
Nettrain Infotama, August 2005.
Resume of Wahyu Cahyono
SKILLS
OS : Win 2000 Professional; Win XP Professional; Win Vista; Win 7
Win 2000 Server; Win 2003 Server; Win 2008 Server; VMware
CAREER
IT HELPDESK AND DATACENTER ADMIN
MANAGER
PT. BANK SAHABAT SAMPOERNA
January 2016 – May 2017
1. Make a Budget Planning on the activities to be carried out
2. Make Planning, Management and Monitoring activities
related to service delivery Data Center, System
Administrator and Database, Helpdesk, Operational
Support IT at Business Unit to make sure these activities
goes according to Standard Operational Service Delivery
3. Make a plan related to the Human Resources Operational
IT Service Delivery in support of business development
ASISTANT MANAGER IT OPERATION
PT. ZURICH INSURANCE INDONESIA
April 2014 – January 2016
1. Responsible for The information Technology and Computer
System that support Zurich’s Businesses.
2. Act as strategi Business advisor, aligns IT Services with
Zurich’s businesses and delivers end-to-end Solutions.
3. Manage 3rd party providers, which delivery Key Services
to all Zurich employees.
4. Runs The Infrastructure and maintain application for The
Business
5. Acting as second level to support IT security Team for
maintain Anti-Virus Server and Client
6. Responsible organize and manage IT Support Team
Resume of Wahyu Cahyono
IT SYSADMIN & NETADMIN LEADER,
PT.COMMONWEALTH LIFE
July 2013 – April 2014
1.
2.
Responsible for Organizing and Managing Infrastructure
System ( Application, Email, Internet ) and Network ( Local
Area Network and Wide Area Network ) in order to fiction
and run well and Optimal.
Responsible organize and manage his team member to
support IT Operational.
IT INFRASTRUCTURE SPECIALIST,
PT. COMMONWEALTH LIFE
April 2008 – July 2013
1. Acting as a second level to the problems associated with
network connections users to corporate facilities such as
email, internet, and login to the network computer, a fax
server access, access to File Server and related matters in
connection with troubleshooting desktop PC users.
2. Regulate and monitor the components and tools on the
server system to predict all the negative things that might
affect the performance of existing systems and applications
in the enterprise.
3. Organize and monitor system utilization, capacity, and
performance (memory and disk space) and ensure the
capacity and facilities available can meet the required
standards.
4. Implement and apply the rules and procedures for local
security network for each user to ensure the safeguard,
reliability, and confidentiality in the use of licenses and
access to information.
5. Implement policies and procedures for using the network
facilities and safety.
6. Provide prevention and antivirus updates (patches) server
operating system and desktop PCs both regularly to ensure a
better network security.
7. Monitoring Network System LAN / WAN, Communication and
Security.
Resume of Wahyu Cahyono
8. Monitor server room facilities such as temperature and UPS as
well as monitoring devices inside the server room, such as
servers, routers, switches and modems
9. Assist and coordinate with IT Infrastructure Unit Head in order
to support operational tasks and projects that exist.
10. Prepare and perform updates to any documentation relating
to network, security, and to facilitate the communication
process to track any changes or modifications made to the
network, security, and communication process. Reporting
and follow up on all the processes and findings related to the
operational tasks in the IT Network & Security.
Technical Support, PT. Commonwealth Life
March 2003 – March 2008
1. Ensure the computer networking is running well:
Maintain servers: Anti-virus; Banking; Fax; IVR; Logger.
Maintain user’s PC & Notebook
Maintain network cables.
Help users in hardware and operating systems trouble
shooting;
2. Ensure emails, domain, anti-virus and Banking application
servers are running well:
Manage and solve problems caused by computer
viruses.
Manage user profiles related to networking.
Manage user mail and internet activity
Manage Recovery Data users
3. Assist software and hardware inventory process within the IT
Department, this includes: install, maintain and support user
of using software program.
4. Produce monthly report for the Operational Division:
Help document all problems occurring in the
Operational environment.
5. Assist in the implementation of policies related to users and
computers: Constantly educate users in daily routine issues.
Technical Support, P T . N a r a m i t r a T a r r a
December 2000 – March 2003
1. Installing, maintaining and supporting user of
using software program;
2. Maintaining user’s PC & Notebook;
3. Maintaining network cable;
4. Maintaining Novel server.
Resume of Wahyu Cahyono
REFERENCES
1. Name
Position
Company
: Nico Gondokusumo
: IT Operation Manager
: PT. Zurich Insurance Indonesia
Contact no. : -. Name
Position
Company
: Bagus Dwi Laksono
: Head of IT Infrastructure Architect
( Senior Lead )
: PT. Astra International Tbk
Contact no. : -. Name
Position
Company
: Tapi Julina Dalimunthe
: Human Resources Manager for South East Asia
: Degremont
Contact no. : - or -
