Walfred Avis Balicas

Walfred Avis L. Balicas #58 Nazarene Street Tierra Vista Heights Subd. Parang Marikina City, Philippines 1809 Cellphone Number: - Landline Number: - Objective: To work with the best organization/ company in a position where can I develop and make the most out of my skills and gain further experience. Personal Data: Sex:Male Age:24 years old Date of Birth:October 13, 1992 Place of Birth:Sta Mesa Manila, Philippines Civil Status:Single Citizenship:Filipino Language:English, Filipino Religion:Roman Catholic Height:5’ 3’’ft Employment Record February 8, 2016 - Present Transcom Worldwide Philippines SAMSUNG Australia Filinvest Building, EDSA Mandaluyong City Position: Quality Assurance Specialist Quality Audits, Team Coach, Reporting and Analytics December 2012- February 7, 2016 Transcom Worldwide Philippines SAMSUNG Australia Filinvest Building, EDSA Mandaluyong City Position: Technical Support Representative Handled voice, non-voice, and escalations/claims team Subject Matter Expert Supervisor/Admin tasks October 1, 2012 – Dec 16, 2012 Transcom Worldwide Philippines SEARS Canada Transcom Center Building, Las Fiestas Road, Frontera Verde Compound 1600 Pasig City Metro Manila Position: Customer Sales Representative August – September 2012 Villa Ronar Hotel and Garden Resort 112 Dao Street Marikina Heights, Marikina City Philippines 1809 Position: Barista/ Bar Assistant Education Tertiary:University of the Philippines Open University Diliman, Quezon City Philippines Associate in Arts Present Vocational:Marikina Livelihood Training Center Shoe Avenue, Marikina City Philippines Hotel and Restaurant Services with NC II certification on Bartending Date Graduated: June 2012 Secondary:Marist School 50 Champagnat Street Marikina Heights Marikina city Date Graduated: 2008 – 2009 Primary:Marist School 50 Champagnat Street Marikina Heights Marikina city Date Graduated: 2004 – 2005 Special Skills Cocktail mix Mocktail mix Computer Related Skills Encoding Operation Mid-level Excel operation Qualification Summary Ability to write clear, comprehensive and grammatically correct documents. Able to communicate fluently on either English/Filipino language. Flexibility to work either on an office environment. I hereby certify that the information stated above is true and correct to the best of my knowledge _____________________ Walfred Avis L. Balicas