WELLA LEY ROCHA RICARO
Address: Unit 2-I Lot 7 Block 1 Old Sauyo Road, Barangay Talipapa, Quezon City 1116
Contact No.: -
Email:-Skype ID: iamwicked28_1
Objective
Seeking for a position that would best fit my qualification and enhance further my talents, obtain more knowledge and skill for continuous improvement.
Qualifications
• Hardworking and energetic; flexible; adapt easily to change of environment and work schedule.
• Team player with positive attitude; efficient in coping with stress and willing to learn new knowledge.
• Established excellent working relationships with co-workers and customers/clients.
• Able to create a lively working environment that uplifts spirits.
• Knowledgeable in Microsoft Office and other computer applications.
• Able to prioritize, critical thinker; make sound decisions quickly while maintaining focus.
• Comprehensive written and oral fluency in English language.
Personal Data
• Date of Birth: 25 June 1986
• Civil Status: Married
• Sex: Female
• Height: 157.5cm
• Weight: 60kg
• Age: 32 years old
Educational Background
• College of Saint Catherine (Baesa, Quezon City)
o High School Diploma (2004)
Professional Experience
Company Name: Teleperformance
Position: Customer Service Representative
Experience in field: July 2018- Jan 2019
• Company Name: VXI Global Holdings
Position: Customer Service Representative; AT&T Direct TV
Experience in field: September 2017 – June 30, 2018
• Company Name: Sykes Asia
Position: Sales Representative; Expedia Travel/Hotel Specialist
Experience in field: November 2016 – August 2017
• Company Name: Upwork.com
Position: Freelance Virtual Assistant
Experience in field: August 2015 – August 2016
• Company Name: Sykes Asia
Position: Sales Representative; Virgin Mobile UK
Experience in field: August 2015 – August 2016
• Company Name: Upwork.com
Position: Freelance Sales Agent
Experience in field: November 2012 – June 2015
• Company Name: Hinduja Global Solutions
Position: Customer Service Representative; Aetna International Healthcare Insurance
Experience in field: November 2011 – November 2012
• Company Name: Pacific Hub
Position: Outbound Sales Representative; Yellow Pages
Experience in field: September 2011 – November 2011
• Company Name: VCustomer Philippines
Position: Outbound Sales Representative; Fingerhut
Experience in field: May 2011 – August 2011
• Company Name: Sitel Philippines
Position: Inbound Sales Representative; Virgin Mobile
Experience in field: May 2010 – May 2011
• Company Name: Stream Global
Position: Customer Service Representative; Sirius XM
Experience in field: November 2009 – May 2010
• Company Name: Sterling Global Services
Position: Quality Assurance Analyst; Hilton Hotel; February 2008 – November 2009
Position: Outbound Sales Representative; Hilton Hotel; January 2008 – February 2008
Experience in field: January 2008 – November 2009
I hereby certify that the information is true to the best of my knowledge
___________________
Wella Ley Rocha Ricaro
