Approachable and friendly Customer Care Representative who is an active listener, meticulous and introduces absolute professionalism while handling customers tickets by providing proven solutions to their problems.
I am highly skilled in:
✓ Managing clients order
✓ Answering Product/Service Questions
✓ Delivering efficiency and professionalism
✓ Attending to clients ticket and giving proven solutions
✓ Entering clients details into the CRM software
✓ Handling email inquiries
✓ Managing Inbound and Outbound Calls
✓ Giving top-notch customer service care needed to achieve customers satisfaction
I am capable of working efficiently using these tools: ° Zendesk ° Hubspot CRM ° Gorgias ° Google Workspace ° Zapier ° Microsoft Office ° Skype ° Slack ° Calendly ° Webmail
I am available to get started immediately, do schedule an interview let's discuss