FREELANCER RÉSUME
*Personal Information
Full Name: Yader Josué Palacios Gutiérrez
Date of Birth: 01/10/1989
Age: 30 years old
Marital Status: Married
ID Number:-B
Address: Emer Gomez Neighborhood Home H-8 Next to Los Arcos De
Granada Residence.
WhatsApp Number: -
Skype ID: ypalacios89
Languages: Spanish (Native Speaker) English (Near Native - No Accent)
Nationality: Nicaraguan.
Email:-Freelancer Profile:
I´m a Stress tolerant, High-energy, Self-reliant and enthusiastic diplomatic
customer service, Appointment Setter, telemarketer, Virtual Assistant, Real
State and Sales specialist with 7+ years of experience area, along with
ensuring first call resolution and complete customer satisfaction and
prospects area in the service industry. I have excellent skills in computer
systems and languages; I have a perfect setting of office at my home, a
reliable internet connection, call center style headsets, a laptop computer to
function everything in the right manner. If situation requires, then I can
handle several tasks at once as well, and I am always keen on handling new
projects. I can communicate with clients, employees, and senior officials in
an efficient manner. I will never let you down when it comes to
professionalism.
Formal Education
University Education:- “Bachelor Of Science with a Major in
System Engineering” UDO University (Granada, Nicaragua)
High School Education:- “San Pablo Apostol high school”,
(Bachelor of Science and Linguistics, Granada, Nicaragua)
Academic Achievement Award:
Master´s Graduate in Professional communicative English (ESL) In
American British College” (ABC SCHOOL Granada, Nicaragua-.
Duolingo Proficiency and Efficiency English Master Exam.
Duolingo Affordable and convenient language certification from
Duolingo Test Center.
Professional Freelancer Experience:
Bilingual Customer Service Manager (US Virgin Mobile)
Expert Customer Service Manager (Capital One US Bank)
Equifax Credit Report Advisor and Specialist (Equifax Credit Bureau)
Expert Qualifier Telemarketer (Infinix Media)
Versatel Health Insurance Shark Sales Rep (Versatel Marketing)
Versatel Health Live Transfer Specialist (Versatel Marketing)
Real State and Virtual Assistant Specialist (Swire Realty Miami)
Bilingual Specialist Interpreter (Global Glimpse)
Appointment Setter Specialist (LeadJen Company)