Yadery Mar Polanco Lora

I’m a dedicated, and service-oriented person committed to helping others. I have good communication skills and leadership inclination, I am an even-tempered and focused person, and I am always willing to go beyond to ensure I provide what is expected from me.

I’m looking to obtain a position in a company where I can utilize my skills to enhance my experiences and obtain new ones.

I’m currently studying Medicine and looking for a job that allows me to maintain my studies while I can generate an income to help me with the same.

I have worked as a customer service agent for 3 years.

These are some of my skills:

• Strong communication skills in English and Spanish, both written and verbal
• Ability to multitask and prioritize tasks effectively
• Excellent problem-solving skills
• Experience with email, voice, and chat customer service
• Knowledge of customer service software and tools.
• Group work capabilities.