Yamina Sayed

Sayed Abbas Manager-Services - Vidoc Healthcare Solutions Pvt Ltd Mumbai, Maharashtra-- To proceed my management career by joining a well settled and highly professional organization and grab good career advancement through large efforts and innovative work techniques. WORK EXPERIENCE Manager-Services Vidoc Healthcare Solutions Pvt Ltd - November 2016 to Present • Seeking opportunities for business development • Responsible for heading up their expansion in new markets as well as ~~~~~~~~~ expansion among existing clients • Building relationships with existing clients • Creating, negotiating and closing commercial agreements • Arrange business meetings with prospective clients • Build long-term relationships with new and existing customers • Improve customer service experience, create engaged customers • Take ownership of customers issues and follow problems through to resolution Health Checkup Executive Jaslok Hospital - December 2013 to July 2016 Responsible for managing the entire Health Checkup Department. Responsible for managing day today activities of the Department. Preparing Monthly patients and department revenue report. Maintaining inventory of the department. Keep a track of the stock. Reviewing, developing, and implementing departmental procedures. Improved customer service by reviewing and revising work-flow. Identifying and improved weak areas of the department. Working on patients feedback for improvement of the department. Handling customers and employees complaints amicably. Maintaining a positive and competitive work environment. Motivate employees to achieve department goals and mission. Managed health checkup camps. Executive Assistant To Medical Director - October 2012 to December 2013 Coordinate and manage all internal and external communications for the Medical Director Manage the daily evolving calendars of the Medical Director Oversee Medical Director's affairs when Medical Director is out of office Organize and prepare documents related to presentations and meetings Monthly performance reports from Departments Worked for the website setup and data requirements Selection of staff uniforms and maintaining its requirements in the hospital Preparing the hospital Advertises and write ups required in media Coordinator of the healthcheck ups camps Coordinator of the blood donation camps. Contacting the PR and Marketing company for hospital promotion. Data collection of the capital purchase equipment for HMIS inventory module and implementing the module. Collection of patient feedbacks forms and working on it. Internship Project BREACH CANDY HOSPITAL - January 2011 to February 2011 i) Menpower Utilization In Operation Theatre (ii) Stationary Tendering Documentation (iii) Health Checkup Comparative analysis INTERNSHIP PRINCE ALY KHAN HOSPITAL - September 2010 to November 2010 DEPARTMENTS: Cath Lab, Daycare Department, Casualty, Out Patient Department, Pathology, Intensive Care Unit, Imaging, Infection Control, Materials Department, Human Resource Department EDUCATION Symbiosis Center of Health Care - Pune, Maharashtra 2011 to December 2016 MBA in Hampshire University (SNHU) - Mumbai, Maharashtra 2016 Diploma Symbiosis Center 2011 Bachelor St.Xavier's College 2010 H.S.C. in Nirmala Niketan Mumbai University - Mumbai, Maharashtra 2007 CERTIFICATIONS/LICENSES Certificate in Digital Marketing ADDITIONAL INFORMATION Skills: • Very pleasant, helpful and caring nature. • Able to take responsibilities.