Yassine EL AAMRI

YASSINE EL AAMRI Multilingual Customer Service Representative WORK EXPERIENCE English Teacher Hunan Software Vocational Institute | 2016 - 2017 PERSONAL BACKGROUND - English teacher for Chinese students aged 17-20 - Successfully organized and engaged with students in multiple activities outside of class time Optimistic and passionate individual with a strong focus in languages and computing. Taobao Customer Service Representative I am open minded and eager to take on new challenges. I am driven and respond well to goal-oriented working environments. - Helped the online shop deal with customer day-to-day inquiries, complaints and requests - Assisted with the development of customer acquisition and retention strategies - Translated product specifications from Chinese into other languages Striving for independence from a young age, I achieved excellent academic results and received a scholarship to pursue my studies abroad. NanJiRen Clothing Co. | 2015 - 2016 EDUCATIONAL BACKGROUND During my time in China, I learned interpersonal communication skills and attained the ability to empathize with and understand people from different countries, speaking different languages. Xiangtan University Bachelor in Software Engineering |- SKILLS Capital Normal University Chinese Language Programme |- - Languages: Fluent in Arabic, French and English. Advanced Chinese - Excellent relationship building ability - Impeccable phone manners - Good writing skills - Natural born salesman GET IN TOUCH WITH ME Phone:- Email:- - 4 year degree in Hunan province, China - Especially enjoyed SQL classes - 50 hr/week Chinese language and communication skills course - Side focus on mathematics and physics MISCELLANEOUS - Experience with freelance proofreading projects in both French and English Hobbies: - Animating small projects using Adobe After Effects, - Reading international news and online information, - Playing computer games