Yazhil Ojeda

YAZHIL OJEDA-| - | Skype: yazhil.ojeda | Aguascalientes, Mexico PROFESSIONAL EXPERIENCE ………………………………………………………………………………………………………………………………………… The Mimic Method Remote Spanish Pronunciation Teacher March 2016 - present • Providing students feedback timely in 24 hours or less without supervision Upwork Jan 2016 – present AIESEC in Aguascalientes, Mexico & Chile Jan 2016 - Jan 2017 UTR (El Retoño, Tech University) in Aguascalientes July 2016 - Sep 2016 Softtek in Aguascalientes Nov 2014 - Oct 2015 Teleperformance Freelance Researcher and Translator • Maintaining a 100% client satisfaction rating on the site IGV (Incoming Global Volunteer) Coordinator and Remote Marketing National Support Team for Chile • Increased the number of incoming volunteers by 30% from previous year • Augmented the amount of partnerships with other NGOs by 40% • Recruited over 80% of our incoming volunteers • Worked remotely with a multinational team as a copy writer for Chile Temporary Spanish Summer Course Coordinator for Canadian students • Organized the University’s first Spanish Summer Course in three weeks • Surveyed students on their experience and received very positive feedback Internal Communication and Human Capital Analyst to US & Canada • Designed email communication campaigns • Monitored and analyzed employees’ organizational culture and performance in Aguascalientes Jan 2013 - Oct 2014 Customer Support Agent, Comcast in New England • Resolved customers technical and billing issues efficiently • Assigned to mentor new members continuously UAQ (Autonomous “Summer of Science” Research Assistant Internship • Won a place in the national program “Summer of Science” to intern with University of PhD. Irma Fuentes in her “Origin of Art Schools in Mexico” research Queretaro) June 2012 - Aug 2012 • Was selected to present my work in the closing conference of the program EDUCATION ………………………………………………………………………………………………………………………………………… UAA (Autonomous University of Aguascalientes) Bachelor’s Degree in Organizational Communication, GPA - 8.9/10 Graduated in 2012 ADDITIONAL INFORMATION ………………………………………………………………………………………………………………………………………… Languages Software •Spanish (native) •English (highly fluent) •French and German (basic) •Trello •Slack •Dropbox •Google Drive •Hangouts •Google Docs