Yusuf Ali Malik

YUSUF ALI MALIK Mobile:---Resourceful, hard-working supply chain specialist with experience in logistics, sales, customer service and project management Solid customer service and problem resolution skills with ability to multi-task and prioritize within time constraints. Proven ability to reduce costs, work independently, and excel in fast-paced environment. Excel at coordinating tasks of numerous internal divisions and external agencies to ensure rapid, accurate delivery of material.    Area of Expertise Documentation & Planning Continuous process improvement Inventory Control Process Change Management Data Collection/Entry/Project Management Vendor and Staff relation Recognition and Awards  Received Special Recognition Award on Performance Basis from SHELL INDIA MARKET PRIVATE LIMITED Extra-Curricular Activity /On Going Project Trainer and Assessor (Logistics and Procurement) National Skill Development Corporation (Pradhan Mantri Kaushal Vikas Yojna- PMKVY)     Working with NGO-Aspiring Minds Assessment Pvt Ltd based at Gurgaon for assessment process of PMKVY. Responsible for providing hands off training to students of Purchase, Logistics and Supply chain. Responsible for taking assessment test which includes theory and viva test. Responsible for coordinating with local training partner for organizing training session for Purchase and logistics. Experience Summary Assistant Manager-(Operations) Frontier Trading Pvt Ltd Jabalpur )             Jan 2012-Current Ensuring day to day flow of information of stock on hand and goods in transit records of material dispatch. Strategically deal with client to enhance logistics performance through strategic planning and spreadsheet processing. Handling movement of more than 300+ F.M.C.G SKU’s that includes foods products and confectionery products and health products. Involved in planning with operation and sales team for routine demand and inventory forecasting. Responsible for issuing quarterly tax declaration form to supplier companies. Conduct negotiations with companies and finalizing product prices and procurement standard terms and conditions. Responsible for issuing quarterly tax declaration form to supplier (manufacturers) companies. Responsible to coordinate with supplier (manufacturers) and distributors for timely procurement and dispatch of material. Responsible for preparation of freight reports of different warehouses for payment processing to carriers Reconciliation of Inventory and purchase records for greater accountability in supply chain operations. Follow up on regular basis with carrier for delivery of material on timely manner to distributor. Responsible to coordinate with supplier (manufacturers) and distributors for timely procurement and dispatch of material.         Provided reports and details of logistics and warehouse operation for introducing new software system that have enhanced the visibility of critical elements and as a result kept inventory investments level down without reducing the level of service provided. Achieved 90% customer fill rate accomplishment on behalf of customer reduced replacement and replenishment cycle time by 50% on critical order material that improved on time delivery rate. Developed relationship contracts with sourcing partners and vendors located within and outside the state establishing mutually agreed upon terms and conditions and performance standards and monitoring metrics. Resourceful researching obsolete parts and evaluating suppliers based on price, quality, selection, service, support, availability, and reliability and distribution capabilities for S&OP meeting review. Participate with operation team on preparing and analyzing quarterly operation budget of quarterly review meeting. Key Achievement Achieved 99.5% average delivery rate on all assignments with no loss of materials or assets. Identified cost savings opportunities for warehouse inventory by stocking regularly used items which enabled effective cost saving. Led smaller teams in developing effective stocking and inventory-management systems to minimize loss and maximize performance. Project Planner (Documentation and Planning) Shell India Market Pvt Ltd (New Delhi) December 2010-December 2011  Oversaw project activities viz. planning of GSAP (Global SAP Implementation) with Project Planning Team, Business Risk Analysis Report for Shell Class of Businesses through Business Risk Matrix  Looked after regular management of ICPP (Integrated Country Program Plan) of various Shell Class of Business  Addressed business project issues by using project management tool kit and developed & represented report issues to Management & Business Managers for firm actions  Monitored class of business / function missed project milestone and coordinated for formulating mitigation strategy of missed milestone with Business Managers for completion of project milestone of various class of business  Interfaced with Business Streamline Team for monitoring business streamlining process for GSAP implementation  Interacted with Central Deploy Team for uploading & cleansing product & vendor masters from legacy system to SAP  Managed PMO focal point responsibility for Hypercare activity of GSAP implementation  Collected & monitored KPI’s for GSAP Hypercare Implementation activity from across the location  Aligned GSAP implementation KPI’s to Leadership Team for review on daily basis. Analyzing and raising GSAP Implementation hypercare KPI’s defect on Leadership Review Forum  Performed audits and managed business KPI’s through business readiness assurance matrix for different class of business & functions  Conceptualized & conducted Business Readiness Review Event for all class of business and functions Key Achievements  Successfully organized Business readiness review for different class of business  Understanding of data cleansing process helped in achieving several project milestones before their timelines.  Project team got appreciation from leadership team for their outstanding work.  Out of the box work got special recognition award on performance basis from Shell India Market Pvt ltd. Assistant Manager-Projects ( Project Documentation) Advanced Graphics System Infotech Pvt. Ltd. – Mumbai and New Delhi               May 2009-Dec2010 Responsible for preparing and drafting project plans, reports and logistics documents for Indira Gandhi International Airport New Delhi Terminal-3 and High Street Phoenix Mall Mumbai. Prepared Project documentation and done file management of hard copies and electronic file folders for project. Strong attention to detail, organizational, planning and follow through to insure accuracy of documentation. Maintained project logs and tracked submission, change orders, RFI and issue related correspondence Created log and managed off site documentation archiving. Followed accurately procedure for electronic document control file system using document management software ACONEX. Created electronic document templates for correspondence and project related reports. Maintained high productivity and accuracy in a fast paced environment and managed successfully number of tasks and project simultaneously. Established quality standards and implemented stringent document control systems to ensure strict adherence Adhered to SLAs / KPIs defined for service levels to customers with focused implementation of process improvements and best practices within support area Liaised with client across various functional areas to comprehend & resolve apprehensions / issues relating to project delivery and timeline. Carried out risk analysis and implemented preventive initiatives to mitigate them Directed strong team of support staff, defined key result areas for team members and provided them periodic feedback on their performance levels Developed well-structured MIS / project status reports for submission to management and client Key Achievements  Prepared WBS system of project helped implementation team to carry out activity in orderly manner, which result in completing of 70% software implementation activity in timeline of 4-6 months as per customer ( DIAL) requirement.  Build healthy relationship with DIAL Planning team and Finance team for further implementation and execution of project.  Better conduct and planning helped in releasing 70% of payment of Rs-/- by providing work completion certificate from DIAL Finance, DIAL IT, and DIAL Project planning team.  Achieved100% completion of project documentation milestone,100% Hardware Implementation milestone result in release of performance bank guarantee of Rs.40 Lakh Team Lead (Program Management) TVS Interconnect Systems, Mumbai    May’08-Apr’09 Spearheaded a team of 25 on field technicians and carried out onsite operations for a project entailing management and coordination for establishment of retail Stores IT Infrastructure for Aditya Birla Retail limited. Oversaw material movement; prepared material related MIS for retail Stores. Established IT infrastructure of hyper market and super market store. Led Vendor, Team, Service Delivery, IT Hardware Procurement Planning, Supply Planning, Transportation and Material Distribution across locations      Planned & scheduled store rollout activities as per preset guidelines; procured IT equipment including POS, Weighing Machine, Networking Material, Routers, Switches, etc. as per requirements Worked with client to finalize the design of IT system of Stores while assigned store rollout activities to team members of different regions (North, East & West) Interfaced with engineers for completion of IT rollout activities of stores - super market & hyper market Reconciled vendor’s information for procurement of IT equipment ensuring timely delivery Assessed performance of Engineers for IT support services and provided weekly reports to project stakeholders Key Achievements  Defined SLA document between ABRL and TVS for IT Infra services, which helped in defining scope of work and increased revenue growth by 25%  Establish healthy customer relationship, which helped for smooth operations and results in award of contract for overall IT Infra management with increase in contract amount up to 30%.  Managed to increase number of field engineers which ultimately result in revenue growth of company by 25%.  Got opportunity to prepare opex and capex budget of IT infra establishment of hypermarket single handedly, opex and capex cost worth Rs.25 lakh Education 2008 Masters of Business Administration (International Business) from Devi Ahilya University, Indore 2008 Diploma in Logistics and Supply Chain Management from National Institute of Export Management, Chennai 2005 Bachelor in Science (Computer Science) from Rani Durgavati University, Jabalpur Academic Project and On Job Training Title: Import Export Documentation, DGFT and Custom Clearance Organization: Prathamesh Shipping Private Limited, Indore (Custom House Agent) Period: May 2007-Oct 2007 (6 months)  Coordination with company officials for following up of container clearing documentation  Responsible of submission of custom clearing document to company official based at ICD Indore.  Working closely with Custom House Agent to learn and implement Import Export documentation, Import Export Taxation.  Underwent training of custom clearance and documentation of Import Export.  Gained knowledge about Custom Procedure and DGFT related laws and schemes.  Training Underwent Online Project Management Training from International Project Management Association Date of Birth: Languages Known: Permanent Address: Nationality: Marital Status: 29th Personal Details April 1984 English, Hindi and Punjabi TFF-2, Samdariya Abhinav Complex, Near Gohalpur Police Station, Jabalpur – 482002. M.P. Indian Married