Zaheer Abbas

ZAHEER ABBAS Father Name: Nazir Ahmed Address: Nadeem Pride Phase 02, Plot SB 28 Block 13 D / 2 Gulshan-e-Iqbal Karachi. Contact: - E-mail:-Field of Interest: Finance/ Customer Care. Personal Statement Seeking a suitable position in the field of Finance / Customer Care where I could utilize my qualification and skills that will prove myself as an asset for the organization. Looking for a smooth career shift, utilizing hands on experience in finance & Customer Care for a prospective and lucrative career, adding value and making difference with my potential for the optimization of organizational goals by being a genuine team player. Career Summary Financial professional with 14 years extensive and diverse accounting experience, who is a self-starter and capable of effectively functioning with minimum supervision. Known for taking initiative and skilled at meeting challenges and deadlines. A team player who is attentive to detail and produces quality results. Computer proficient. Experience in credit, collections, cash application, billing, month-end accounting close, general ledger analysis and month-end financial procedures and reporting. Highly proficient in SAP, Microsoft Word, Excel. Areas of expertise, SAP (FICO) Accounting Close Executive Reporting Multi-Tasking Organization/Prioritizing Warehouse Management Bank Reconciliation Process Improvement Analysis Microsoft Office Data Entry Audit Cash Management Receivables Management Payable Management. General Ledger Written and Verbal Communications Customer Services Achievements      Received “CORE VALUE” award from Ufone.  Paper Less environment in Regional Office.    Controlling the out flow of petty cash.  System improvement related to daily activities i.e. Billing Uploader, New SALE activation Uploader, Adjustment Uploader etc.  Successfully take part in implementation of SAP system at regional level.   Academic Credentials Year Degree Institution % / Grade 2004 MPA University of Karachi 3.07 2003 BPA (H) University of Karachi 2.74 2000 I.COM Shah Latif Boys Secondary Collage Steel Town 1998 S.S.C Mashal Secondary School steel town “B” “B” Diploma/Certificate Courses    Certificate from Skill Development Council in computer literacy program.  MS-office / 98 /2000/XP, Windows XP and earlier versions.  Advanced Excel Training from APTEC Pakistan.  Work Experience Currently working at Ufone (PTML) “Subsidiary of Etisalat” as (Sr Finance Executive) in Finance Operations Department. (From 01/April/05 till 31/Mar/20).                          Reporting to the Finance Manager, ensure Smooth financial operations and error free record keeping, conduct audits in the Zone, monitor and control Finance department of region.  Ensure implementation of company policies across the region.  Cash Management of almost 45 service Centers. Make Different Analysis related to Revenue & Cost.  Preparing & handling weekly as well as monthly corporate reporting.  Prepare and maintain receivable report of Service Centers.  Prepare the credit Voucher and reconciliation of all reports which collect on different location.  Daily updating/posting of GL (SAP).  Ensure accurate financial adjustment for customer account.  Daily, fortnightly and monthly reconciliation of bank reconciliation and its subsequent reporting to Head Office.  Adjustment in System related Billing, Corporate Clients, like income tax.  Coordinate with all Service Centers to solve their Finance related issues.  Trouble shooting of system issues related to finance at Service Centers,  Took initiatives and implemented internal controls for the efficiency, integrity and transparency of the finance operations.  Quickly learned the daily operation, further developed excel spread sheet skills to ensure that complete, accurate and timely financial reports are provided to Head office in the required formats with in deadlines.  Built strong interpersonal and communication skill including negotiation and influencing skills and built good working relations with others departments and banks.  Adopted flexible approach in working to satisfy the cross functional queries  Manage & Record Electricity expense, prepares analysis for cost reduction.  Petty cash handling.  Finance Executive At Ufone Service Center       Dealing customer at service center.  Solve queries of customer.  Attracts potential customers by answering product and service questions; suggesting information about other products and services.  Opens customer accounts by proceeding new activation in system.  Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.  Cash handling of more than 100 million Rupees per month collected from customer & sales person at service center.   Worked as Business Consultant in Forex trading firm. (01/08/04 to 28/02/05)   Provide business to the firm.  Trade online in forex market.  Completed internship in “Pakistan State Oil Company Limited” (6 weeks).    Settlement of insurance claims.  Preparation of bank reconciliation. Audit of internal accounts of the firm.   Activities/Achievements/Skills 1) Certificate of merit received at “3RD SAARC TRADE FAIR” 1-6 September, 2001 at Karachi Expo center. 2) Voluntary assistance certificate received for the seminar on “Communication and Globalization” held on February 16th, 2002 at arts Auditorium University of Karachi. 3) Attend Workshop on “Milestone in Customer Care”. 4) Attend Workshop on “Customer Care”. 5) Attend Workshop on “Time Management”. 6) Attend Workshop on “Presentation Skills”. 7) Attend Training session on “Team Building Management”. Spoken Language English – Urdu – Sindhi – Punjabi.