Zamir López Abdalah
EDUCATIONAL BACKGROUND
B.A. IN BUSINESS ADMINISTRATION WITH A MINOR IN FINANCE
Keiser University Latin American Campus,-
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4-year Institutional Scholarship Award
Academic Honor List Award
PROFESSIONAL EXPERIENCE
LANGUAGE
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COUNTRY PROJECT MANAGER
Kawarna | Nicaragua | November 2018 – October 2019
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Manage customer relations and provide support to multilateral banks (BCIE, KfW,
AECID) to better serve end customers
Project Manager for "Financial Design for the Strengthening and Promotion of Small and
Medium Enterprises (SME) for Entrepreneurship and Innovation" implemented at Banpro
Nicaragua
- Analysis of the competitive environment related to business financing
- Market analysis related to the banking sector
- Creation and implementation of new financial products
- Development and implementation of training to the collaborating staff and SME´s
Manage different projects for regional financial entities
- Promotion of responsible financing
- Profitability analysis
- Employee and customer training
ACCOUNT EXECUTIVE
Market Resource Partners, Latam | Nicaragua | July 2017-November 2018
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Manage and filter customer documents and keep the database up-to-date
Research companies that require a technological service and create reports of all
companies that require it
Find staff in companies that are interested in acquiring technical services
Find out if existing data can be easily used for other purposes
Spanish: Native Language
English: Fully bilingual. Two
years of courses in Ave Maria
Language Institute and four
years of linguistic immersion in
Keiser University
COMPUTER SKILLS
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Windows Office: Word, Excel,
PowerPoint.
Siebel CRM System by
Salesforce
HTML and CSS
AREAS OF EXPERTISE
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Customer Service
Project Management and
Implementation
Public Speaking
Problem-Solving
Goal Orientation
Data Management
Database development
Teamwork
Financial Analysis and Protocol
OTHER INFORMATION
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FINANCIAL AID ASSISTANT
Keiser University | Nicaragua | January 2014 – May 2017
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Help students with the financial aid process
Manage and filter financial documents and maintain the database up-to-date
Report missing documentation to the financial aid director
Perform various tasks and clerical work
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Availability to travel and
relocation
Driver’s license
References available upon
request
FINANCIAL AND CUSTOMER SERVICES REPRESENTATIVE
Accedo Technologies | Nicaragua | May 2015 – August 2015
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Follow financial protocols, card issuance and cancellation, fraud handling, account
registration and monetary transaction
Maintain and update client database on the Target system
Promote current offers to current customers
Assist VISA debit and credit card holders issued by Target
ADDITIONAL STUDIES
E- Commerce
School of Industrial Organization and Google, Spain 2020
Responsive Web Design
FreeCodeCamp, 2020
Inbound Marketing Certified
HubSpot Academy, 2020
Google Analytics Individual Qualification
Google, 2020
Advanced Google Analytics
Google, 2020
Google Ads Search Certification
Google, 2020
Google Ads Display Certification
Google, 2020
Connecting the World and Politics Seminar
Keiser University Latin American Campus, Nicaragua 2016
Economic Development
Keiser University Latin American Campus, Nicaragua 2015
EXTRACURRICULAR ACTIVITIES
Interpreter Spanish/English
Las Diosas Coffee Export, Nicaragua, 2020
Keiser University Latin American Campus, Nicaragua, 2016
Iglesia Bautista Palabra De Vida, Nicaragua, 2014
Orientation Counselor
Keiser University Latin American Campus, Nicaragua, 2014 - 2017
