Zamira Bukharbayeva

I have been working in administrative domain for more than 4 years as Administrative and Executive Assistant for the Business Departments of international companies as General Electric Corporation, Hoffman la Roche and, at present time, for destination management company Arctic Signature Experiences. In this capacity I have encountered with high-end clients, customers, key opinion leaders and public of influence, in addition to vendors and staff, what entailed dramatic improve of my communication skills and fullfill the wishes of our customers for further fruitful relationship and prospering business.

At the current position of an executive and operational coordinator for Arctic Signature I consolidate the payment procedures, creating the sales invoices in accounting system, allocation and generate the cash flow reports of a company; processing the reports on travel and other expenses reports; generation of sales statistics.

Marketing and sales wise I have created the calculation and finalisation of tailor-made itineraries for the end-customer; close cooperation with suppliers and negotiations on prices (signing the contracts): bookings of hotels, activities, tickets etc.

My managing and communicating skills help me to keep an open, positive and trustworthy dialogues with suppliers and partners. 

The pivotal features I possess to success in the given position are the least, but not the last:

·      Strive to make a contribution for the customer service provision (The Customer First mindset),

·      Strong communication skills, team-player,

·      Eagerness to learn new and strive to self-development,

·      Prioritising and time-management.

Personal features possessed as openness, friendly attitude, fast learner and energetic. I find myself motivated if there is a strong structure, an organisation of a scope of responsibilities and the explicit vision of the company’s mission.