Zelia Cox

 Curriculum Vitae Personal Details Full Name: Zelia Cox South African ID number: - Country of Residence: South Africa Physical Address: 7 Fleet road, Uvongo, Margate 4270 Contact Telephone Number: - Marital Status: Single Dependents: 1 Age: 18 Date of Birth: 01/11/1974 Criminal History: None Medical History: 100% Healthy Educational History Highest Graduation Level: Grade 12 Completed: 1993 – Fourways High School High School Achievement: Distinction in History Post School Accomplishments Successfully completing basic and corporate sales level training – Dale Carnegie Hotel Management Orientation – Protea Hotel Group MG Rover Negotiating Skills Certificates for top motor vehicle sales BMW accreditation certificates 4 Star grading from the Tourism Council of South Africa – Jewel on Juweel ACCSA certification for addiction counselling Published author of a trilogy series Numerous trophies and rosettes for show jumping and dressage Employment History Company: Midrand Protea Hotel Title: Hotel Orientation Duration: January 1994 – March 1995 Duties: Assist in all departments of the hotel, Client service, Reception, Restaurant, Pub, Room Service, Kitchen, Laundry, Banqueting, Conferences Company: Health and Racquet Group Title: Corporate Sales Executive / Client Services Duration: April 1995 – May 1999 Duties: Extensive telesales, extensive cold calling, client services, sales and marketing training, promotions, administration, build corporate profile, boardroom presentations, handle alliance with Discovery Health MATERNITY LEAVE Company: United Stations Title: Advertising Sales Executive Duration: January 2000 – August 2004 Duties: Responsible for 4 radio stations, P4 Durban, P4 Cape Town, Algoa FM, OFM Build new client base, construct and write proposals, cold calling, client service, copy writing, presentations, client relationship management, build radio station target market and brand, target market research Company: BMW – Club Motors Randburg Title: New car sales executive From 2006 – Senior fleet car sales Duration: September 2004 – August 2009 Duties: Prospecting, fleet calls, client service, building brand awareness, golf days, functions, referral business, product and systems training, manage settlement process, maintain average of 9 – 11 new cars per month, maintain average of 95% CSI (Customer Service Index), maintain average of 2 new fleet contracts per month Company: Eqstra Fleet Management Title: New Business sales Executive Duration: October 2009 – December 2010 Duties: Cold calling, presentations, compile fleet solutions, analyze company data, compile non-disclosure agreements, client relationship management, dealing with clients on management levels, full maintenance lease, operating lease, insurance, accident management, roadside assistance, vehicle re marketing, driver training, fuel management, vehicle tracking solutions, compile projected savings plans for companies include company budgets/vehicle spends Company: Jewel on Juweel 4 Star Guest House – Fourways Title: Manager Duration: February 2011 – March 2012 Duties: Manage day to day running of guest house. Attend to maintenance on grounds, handle bookings, cooking breakfast and dinner, handle petty cash and finances, new client business, cold calling, administration, hostess, stock take, arrange airport shuttles. I have 9 pages of guest reviews and comments with regard my client service. TOOK 6 MONTHS OFF TO TRAVEL ASIA Company: Coffee on the Square (Southbroom) Title: Manager Duration: February 2013 – to June 2015 Duties: Manage a team of casual and permanent staff members (15 staff members), handle permanent and casual shifts, casual staff wages, stock take, stock ordering, acquiring competitive stock vendors, marketing, day to day running of coffee shop, month end figures, generate extra revenue for coffee shop, ensure cleanliness of kitchens for health inspections, staff training Company: Private (MedBox) - Addiction Counselling Title: Addiction Specialist Duration: July 2015 – On going Duties/Responsibilities: Client assessment, treatment planning, case management, family and individual counselling, client education and crisis management, reports and records keeping, coaching and mentoring, detox, coping and life skills, 6 week outpatient program Company: Just Property Margate Title: Estate Agent Duration: January 2017 – to date Duties/Responsibilities: Estate agent log book, NQF 4, Sales and marketing of the Just Property brand, 8 listings per week, 2 sales per month, customer service, conversing with transfer attorneys, easy flow of contracts from client to attorney, FUSION computer package experience, on going sales training, area specialist, viewings, sales and marketing of houses, cold calling, maintaining client relations with clients based nationally. References Melina Georgio – United Stations - 011 - Janey Van Niekerk – BMW – 011 - Natasha Bester – Eqstra Fleet – 083 - Jenny Denicola – Jewel on Juweel –  - / 083 - Liz Garnett – Coffee on the Square - Jason Firmani – MedBox - Personal Attributes & Beliefs Life is short, grab every opportunity with both hands. Make the most of what you have. Never stop believing. Be grateful always. Fight for what you believe in. Show kindness in a world that is fracturing with hate. Tenacious Assertive Empathetic Leader not follower Honest Reliable Go getter Proactive I believe I make a difference.