Ziulymar Santiago maysonet
Bo. Dos Bocas Carr. 181 Ramal 852K. 1H1 Trujillo Alto, PR 00976 ·-
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Professional with 6 years of experience working as a receptionist and customer orientation. Oriented work with the public. Highly adaptable to unsodden changes and people friendly and comfortable with deadlines. Capable to adapt to changes quickly and efficiently. Experience with telephone box (5 lines), government proposals, organizing workshops, and coordination’s for appointments.
Experience
november 2017 – actual
Assistant Operations, Paytoo international bank
Update information related to the vendors and providers, assist with the follow up. Assist every day with Bank operations such as; settlement at the end of the day. Ensure that the number of transactions made per customer is in balance with the amounts sent to the vendors. Update follow-up procedures as required by management. Keep accounting folder up to date with the expenses made by the company. Answer calls on the main line. Assist in matters related to the office such as; insurance, rent, building issues, etc. Customer service oriented.
december 2011 – november 2017
facilitator, casa protegida julia de BURGOS, INC
The main functions were to offer integral development workshops, creatively, to mothers and children victims of domestic violence. Create monthly and annual reports with meetings, workshops and donations received. Reception of calls for orientation of services. Work with the federal proposals that support the shelter. Make quotes of materials and / or services. Offer nonviolence workshops to schools and offices for prevention. Organization of beneficial events for the victims' shelter. Functions subject to necessity.
Education
august 2011
ba, interamericana de puerto rico recinto metro
Criminal Justice 80/121 Credits
may 2011
high school, central de artes visuales
Skills
Domain computer (MS Office)
Keyboard ability and quick learning
Able to work under pressure
Organized and Creative
Responsible and Punctual
language
Spanish (Verbal & writing)
English (Verbal & Writing)