Juliet Sokuu

I specialize in providing top-quality Administrative support for Businesses of all sizes, Including Email management, Calendar organization, Travel planning, social media management and Data entry.

With a strong background in communication skills and attention to details, I am fully committed to offering professional and dependable administrative support to clients globally. With more than 4 years of experienced ,you can trust me with your project.

My core competencies include:

• Communication Skills: I possess excellent communication skills, both verbal and written, which enables me to communicate effectively with clients and team members alike.

• Customer Service: I have worked with various businesses in providing excellent customer service support through email, chat, and phone. I am knowledgeable in handling customer complaints, inquiries, and feedback with utmost professionalism and empathy.

• Administrative Assistance: I am well-versed in providing administrative support such as managing calendars, data entry, scheduling appointments, managing emails, and handling other administrative tasks as required.

• Social media management: I also help businesses manage their social media accounts, respond to comments and messages, and help build a social media presence.

• Project Management: I am experienced in managing projects from start to finish, including research, planning, and execution.

• Multitasking: I am capable of handling multiple tasks simultaneously while prioritizing workloads efficiently.

• Technical support: I have knowledge and experience in troubleshooting technical issues and providing assistance to customers with software, hardware, and other technical problems.

• Attention to detail: I am detailed-oriented and ensure that all tasks are completed to a high standard and within given timelines.

Tools and software I command:

• Microsoft office suite ( word, Excel, PowerPoint)

• Google workspace ( Gmail, Google Doc, Google sheet, Google calendar, Google meet, Google chat)

• Trello and Asana for tasks management

• Slack for team communication

-Zoom and Microsoft teams for virtual meetings

-Apollo.io for Generating Lead

-HubSpot

-Zendesk

-Freshdesk

-Zapier

-Intercom

-Monday.com

-Clickup

-Loom

-Calendly

-Airbnb

🏆 What Sets Me Apart?:

🚀 Administrative Assistance: I'm your organizational wizard, skillfully managing emails, calendars, and appointments to keep you on top of your game.

😍 Customer Service: I am passionate about providing exceptional customer service and always go the extra mile to ensure that customers are satisfied with their experience. Seeing my client happy is my top priority.

⌚ Availability: I am available to work flexible hours to meet the needs of clients across different time zones. I am flexible and can adapt to changing requirements and work schedules, making me an ideal choice for clients with unpredictable workloads.

💑 Communication: I value communication and will keep you updated on the progress of tasks and projects. I am always available to discuss any concerns or queries you may have.

👮‍♀️ Professionalism: I take pride in providing excellent customer service and always ensure that clients are satisfied with my work. I understand that we are in business because of customer, so i always go above and beyond to WOOW my customers.

🔒 Confidentiality: I value confidentiality and understand the importance of keeping client information secure and private.

⏰ Time Management: I am highly organized and can prioritize tasks effectively to ensure that projects are completed within the allotted time frame.

👩‍⚖️ Problem-Solving Skills: I am a critical thinker who can quickly analyze problems and come up with innovative solutions that meet the needs of clients and customers

🌐 Travel and Time Savvy: From coordinating meetings to arranging seamless travel plans, I'm your go-to expert for hassle-free trips and well-organized schedules.

📊 Project Maestro: Need help with project coordination, task assignment, and deadline management? I've got you covered.

Let's collaborate to optimize your administrative processes, elevate customer satisfaction, and drive success! SEND ME A MASSAGE NOW! So I can understand more about you and your business and how I can help you achieve your goals.

Have a Wonderful day,

Juliet Sokuu.