Beatrice Patrick

A Versatile Freelancer, Rockstar Customer Support Representative, Customer Relationship Manager with notable certifications in offering the best virtual services. I am proactive, responsible and willing to ace tasks effortlessly. My sole aim is in converting prospects to loyal clients and providing proven solutions to their problems, I am highly skilled in:

• Effective Communication,
• Persuasive Speaking,
• Customer Retention,
• Conflict Resolution,
• Offering Amazing Customer service Experience,
• Offering Product/Service Recommendations,
• Resolving Clients Queries
• Ticketing
• Email, Phone and Chat Support
• Inbound and Outbound Calls
• Cold/Warm Emailing
• Lead Nurturing and all related Customer Support tasks.

I am an excellent team player who is capable of working independently, pays close attention to details, results oriented goals oriented and introduces innovative ideas that will help promote organizational growth. I have a strong skill set of required skills needed to smoothly execute my tasks as a customer service representative.

Highly proficient in spoken and written English with an accurate speaking fluency without an accent.

I have a friendly speaking tone which makes clients comfortable and confident in the solutions I provide. My empathic listening spirit makes me always sought after by clients and makes me stand out amongst my teammates and helps me build a solid rapport with my clients.