Alfredo Solano Jr

I am a determined and motivated individual with 5 years of experience working as customer service representative, account resolution specialist and sales agent. 

  I was with Teleperformance Philippines for 1 year and handled both Customer Support and Technical Support. I also had a 1 year experience working with The Results Companies where I've been a Customer Support/Sales Agent/Collection Agent before deciding to work on a home based environment in 2015. Here are some of my skills that I can offer to the company: 

KNOWLEDGE-RELATED SKILLS: Proficient and well-adept in developing content and delivering training modules and presentations. Knowledgeable in computer applications and software. Has the ability to analyze situations and information.

  - COMMUNICATION SKILLS: Has excellent written and oral communication skills in English and the vernacular. Able to present information concisely and professionally. Deals with sensitive information in an appropriate manner.

  - TIME & WORK MANAGEMENT SKILLS: Has strong commitment to delivering exemplary service and has team player mentality. Highly analytical and keen to details. Can work with minimum supervision and capable of multitasking.

  - INTERPERSONAL SKILLS: Demonstrates enthusiasm and dedication and maintains effectiveness in varying environments and with different tasks, responsibilities and people. Seeks feedback and takes action to improve own performance

  -ADAPTABILITY: Open to any new challenge or changing situation, regardless of my background and skills, and refusing to place preconceived judgments on the challenge or presume it's something I can't handle, or won't like.