Amal Raj D

AMAL RAJ D INTERNET, E-COMMERCE, SALES, MARKETING CUSTOMER SERVICE, DATA ANNOTATION OBJECTIVE CONTACT P : - - E :- To be with your organization with dynamic work sphere in order to extract my Inherent skills as a professional, to further the organization’s objectives and also attain my career targets in the progress associated. CONTACT ADDRESS Velikakathu (H) Avalukunnu (PO) Alappuzha 688006 Kerala, India Nationality : Indian WORK EXPERIENCE WEBSITE DATA ANNOTATOR Telus International AI Community | Sep 2021 - Present Recruited to view, validate the quality of websites and to label information of images, videos, product description in a web-based tool. Date of Birth : 29/12/1993 PROFESSIONAL SKILLS Interpersonal skills Effective communication Problem solving Flexibility Leadership Customer Service Skills Marketing Sales Project management Contract Negotiation Attention to detail Market research PERSONAL SKILLS Creative spirit Reliable and professional Organized Time management Team player Fast learner Motivated Ambitious Selecting and gathering the right kinds of data and labeling it appropriately. Manually copy images from various e-commerce websites for input into machine learning software. Validating of many task types including Text, Attributes, Image and Video from different websites for quality. Works in a self directed schedule on a web based tool and maintained constant participation and self learning. SALES AND MARKETING MANAGER Expert Goods and Services | Dec 2019 - Sep 2021 Recruited to develop and execute integrated sales and marketing plan for an entrepreneurial company. Spearhead B2B sales and marketing responsibilities, producing company image and marketing materials, managing website content, and propelling new business development. Worked individually and collaboratively with team members to tactically market existing products by evaluating prospective clients and their needs while focusing on optimizing costs. Mentor, managed and supervised an inside and outside sales team of seven employees. Attract new businesses with digital marketing, face-to-face consultations, direct mail, and community participation. Preparing reports to communicate results and success of campaigns. Achieved reputation for exceptional customer service and client retention rates. ASSOCIATE/SME Sutherland Global Services | Apr 2018 - Nov 2019 Recruited as primary point of contact for responding and resolving technical issues, order and payment related issues and product queries of North American and global customers for Amazon.com, through chat, email and phone support. LANGUAGES English, Malayalam, Tamil and Hindi HOBBIES Assisted customers with their orders and communicate positively in a friendly manner, while taking action to resolve problems quickly. Provided first rate customer service to a wide range of global customers. Taking up responsibilities as a Leader and leading team into success. As a SME trainer - Trained and facilitated new associates with the process. Coordinated various events for the Sutherland and Amazon by conducting them in a pleasant way to keep the team fresh and energetic. ACADEMIC RECORD Travelling Photography Reading Calisthenics Gaming THE FUNDAMENTALS OF DIGITAL MARKETING GOOGLE DIGITAL UNLOCKED | SEP 2021 ONLINE PROFFESIONAL IN BUILDING DESIGN CADD CENTRE TRAINING SERVICE |- KOCHI REFERENCES B.E IN CIVIL ENGINEERING MR. NAVEEN PILLAI Senior Manager Sutherland (Amazon) : - VINAYAKA MISSION UNIVERSITY |- AARUPADAI INSTITUTE OF TECHNOLOGY CHENNAI AWARDS MR HASBU ANWAR Operations Head Expert Goods and Services SUTHERLAND QUATERLY PERFORMER QUATER JAN -MAR - 2019 : - AMAZON SHINING STAR FOR VARIOUS MONTHS AMAZON STAND OUT PERFORMER THE EXPERT EMPLOYEE OF THE MONTH FOR VARIOUS MONTHS DECLARATION I HERE BY DECLARE THAT THE ABOVE FURNISHED INFORMATION GIVEN IS TRUE TO THE BEST OF MY KNOWLEDEGE Regards AMAL RAJ D