Anna M Iritani

ANNA IRITANI CUSTOMER SERVICE SUPPORT&VIRTUAL ASSISTANT About me I'm confident in my ability to make anything I put my mind to success. I work quickly, positively, and efficiently because I love what I do. I'm extremely motivated and a great manager of time, I learn swiftly and I have a strong analytical skills. Contact -- annairitani Customer Service Skills Clear Phone, Email and Live Chat Communication Situation Evaluation and Attentiveness Empathy Ability Persuation Skills Time Management and Flexibility Closing Ability Education Asian Development Foundation College AB Journalism Tacloban City National High School Secondary Homebased Experience Worked full-time for a client in the UK that sells commercial catering equipment around the globe. Daily Responsibilities include chasing payments from customer , chasing deliveries , processing orders through phone , email and chat , taking in supervisory calls , checking stock availability and prices from suppliers, inventory and managing staff. Customer Service and Additional Experience Teleperformance Technical Support - 2016 Responsible in providing basic troubleshooting steps to customers who are having trouble with their internet phone and IPTV subscriptions. Teletech Service to sales - 2015 Helping customers who are having trouble understanding their bill and at the same time selling upgrades to their current subscription. Our main goal is to make the customer satisfied and buy the upgrades. Sutherland Global Services Technical Support - 2014 Responsible in providing basic troubleshooting steps to customers who are having trouble with their internet phone and IPTV subscriptions. DISC Personality Compliance 20.2% Dominance 25.3% Steadiness 25.3% Influence 29.3% DESKTOP SYSTEM REQUIREMENTS Internet Speed