Anna Vasquez

Anna Vasquez

$10/hr
Customer Service (Email and live chat), Social media manager
Reply rate:
28.57%
Availability:
Full-time (40 hrs/wk)
Age:
32 years old
Location:
Quezon City, Metro Manila, Philippines
Experience:
5 years
About

4 years in the customer service industry providing a great customer experience if not the best.

Also, love to play online games whenever I have the time. (LoL, DOTA, Garena of Valor, Audition, Ragnarok)

Knowledgeable in the ff platform and CRM:

  • Freshdesk
  • xSellco
  • Live Person
  • Genesys
  • Amazon
  • eBay
  • Facebook
  • Instagram
  • Twitter
  • Freshchat
  • Sprout
  • Infusionsoft
  • Volusion
  • Zendesk
  • Asana
  • Shopify
  • Feedback Whiz
  • Wordpress
  • Intercom
  • Booxi
  • Ordoro
  • Photoshop
  • Canva
  • Oracle Siebel
  • ShipBob
  • Skubana
  • Paypal disputes
  • Shipstation

I am eager to learn new tools to effectively satisfy customer's needs without sacrificing the company's policy.

Hoping to work with you soon

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