About
- Respond to and resolve customer queries over the phone.
- Investigate incidents and escalate issues when needed.
- Provide outstanding customer service to customers.
- Ability to multi-task, prioritize, and manage time effectively.
- Passion for helping customers.
- Good English communication skills.
Additional Skills:
- Fast Learner
- Can quickly adapt to new environment, new process and etc.
- Highly organized
- Creative & Keen to details