Ashish Rathi

Ashish Rathi Profile and Professional Goals Travel and tourism professional with more than 9 years’ experience helping customers fulfil their domestic and international travel needs. My immediate goal is to secure a position at a company where I can continue to grow and assume higher level responsibilities. Contact Details Work Experience Mobile: - Assistant Manager - Operations Bamba Travels | July 2014 - April 2020 Email:-Address: Block no 22 and House no 475 Trilok Puri, Delhi - 110091 • • • • Responsible for ensuring that the travel of clients goes according to plan and meet their expectations. Resolve satisfactorily any issues that clients may encounter before or during travel. Provide training to new employees about making travel arrangements Come up with new ideas about travel itineraries Reservations Executive AVIS Car Rental | March 2012 - July 2014 Travel Experience - India - Nepal - Vietnam - Cambodia - Thailand - Malaysia - Singapore Provide self-drive & chauffeur drive cars to customers. Principal contact for top corporate clients of AVIS for car reservations, e.g. Deloitte, Abbott India, Star India, Barclays, American Express Entering client reservations into the CARPRO system and sending confirmation to clients on email. Front Desk Coordinator Starwood Hotels & Resorts | December 2010 - March 2012 Educational Qualifications Bachelor of Arts (Programme) Delhi University (SOL) Specialisation Technical Skills & Tools knowledge - Itinerary Planning - Troubleshooting complaints & ensuring satisfaction by applying service norms - Extensive knowledge of top tourist destinations around the world, including attractions and superior accommodation. - G Suite, Web Scraping, Social Media Management, Lead Generation, Research, Website Development - Slack, Aircall, Facebook, Youtube, Infogram, Buffer, Logo Design, Video Editing, Photo Editing, Snovio, Skype, Paypal, Wordpress.