Aster May C. Silim
Purok 6, Pigcarangan
Tubod, Lanao del Norte
Philippines, 9209-/-
Skype: catskiegirl
Objective:
I am seeking a competitive and challenging environment where I can serve your organization and establish an enjoyable career for myself.
Education:
Elementary – Tubod Central Elementary School (Graduated:2006)
Secondary -Lanao Norte National Comprehensive High School (Graduated:2010)
College-Mindanao State University – Iligan Institute of Technology
(Bachelor of Science in Secondary Education major in Music,Arts, P.E and Health- Undergraduate)
TESDA -Hotel and Restaurant Technology (Certificate)
Baking and Pastries (Certificate)
Work Experience:
Sauce Media-Call Center Agent – Customer Service Representative
(6 months)
Angels Consultant Pty Ltd. Writer/Translator (Cebuano- English)
(6months)
Private English TutorHotel California – Korean Family
(1 year)
Homebased VirtualBeachbody – Mellisa McAllister (USA)
Assistant(1month - fixed price)
Homebased VirtualCSM Group Pty. Ltd – Bruce Robert Delahunty (Australia)
Assistant(6months)
Homebased VirtualATWEL International – Richard Koza (Czech Republic)
Assistant (6 months full-time contract)
Account Manager/Domain Bird Digital Marketing Solutions (Australia)
Client Support(6 months full time contract )
General VirtualSivren Pte Ltd (Singapore)
AssistantJanuary 2016 - present
Skills
Email Management
Filing inovices (received and sent ) to specific folder
Making Proposals and make it easier and quicker via Webmerge
Data Entry
Booking Appointments with clients
Following up with clients/customer (sending thank you and reminder emails)
Receptionist duties (answering occasional calls)
Calendar Management
File Management (organizing files using dropbox etc)
Research on certain topics for blogpost, newsletters or others
Hotel and Flight Booking
Transcription
Creating basic report (task,sales)
Preparing Slideshows (Powerpoint presentation)
Set-up Social Media Accounts (Facebook,Twitter,Linkedn, Youtube) via Hootsuite
Manage and update Social Media Accounts
Manage your Blog and uploading images (Basic Wordpress Skills)
Filter and Reply to comments to your blog
Participating in discussion forums or message boards
Processing orders (Amazon)
Organizing Task via Trello Board
Organizing files in Google drive
Proficient in Microsoft Words,Excel, and Power Point.
XERO (Bookkeeping software)
Process payments from clients via BPOINT and Eway
Manage company log in details via Lastpass
Manage and follow up task to the team via Teamwork
Making Timesheets
Making reconciliation report for Tax office
Phone Support (Outbound or Inbound Calls)
Client Support ( Can write email professionally)
Company Process (Making How to- document/video)
Monitoring Projects
Human Resources Duties (Interviewing applicants)
Reconciliation Report
Expense Claim Report
Tools used:
Trello
XERO (Accounting Software)
Hootsuite
Slack
Asana
Google Drive
Drobbox
Microsoft Office (Word, Excel, PPT)
Webmerge
Last Past
Pic Monkey (for basic picture editing)
Zoiper
Voipline
LastPass
Teamwork
TPP wholesale
Toggle
Desktime
Hubstaff