I'm an experienced Team Lead with a demonstrated history of working in the information technology and services industry. Skilled in Workforce Management, Training Delivery, Interviewing, Process Scheduler, and Business Process Improvement.
I am also a part-time Real Estate Sales agent for 5 years and had worked in the Call center Industry for 11 years. I was a Workforce Specialist/Reports Analyst for 8 years with a 10/10 proficiency in Microsoft Excel.