Billy Joe Pillo

I'm a Customer Service/Technical support expert who recently ventured into virtual assistance and freelancing.

My IT skills are inclined to service management, ticket lifecycle, incident, and change management are my top skills aside from troubleshooting. I have a proven track record in customer support -- I'm like a one-stop-shop when it comes to client engagement. I am highly skilled in multitasking as well as working on tight deadlines. I constantly challenge myself to develop new skills and that's what sets me apart from the rest.

When it comes to virtual assistance, I am proficient in the following:

1. Inbox, Calendar, and Travel Management
2. Social Media Management
3. Use of CRMs
4. Researching
5. Copywriting
6. Data encoding and other related tasks