Blessing Abimbola Ajiboye

I am a creative and innovative virtual assistant/customer support specialist that is driven to effectively and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency.

I have experience in a variety of roles relating to administrative assistance, executive assistance, lead generation, data entry, and appointment setting.

I increase team productivity and maximize customer happiness by strategically managing and implementing process improvement, I have prior experience managing email, inbound and outbound calls, social media, and communities.

I have handled tasks that involved:

🔷 Administrative support

🔷 Customer onboarding

🔷Email Management

🔷Customer Success

🔷 Email, Phone and Chat Support

🔷Email marketing

🔷Calendar management

🔷Internet Research

🔷Social media management

🔷 Real Estate

🔷 People Management

Some of my skills include:

🔷 Customer orientation and ability to adapt/respond to different types of characters.

🔷 Excellent communication and presentation skills.

🔷Ability to multitask, prioritize and manage time effectively.

🔷Ability to work under minimal supervision. 🔷Attention to details

🔷 A great team player

🔷 Proficient in Google Workspace

🔷Microsoft Office Suite

🔷Great phone etiquette

🔷 Order fulfillment

🔷 Complaint resolution.

I am highly proficient with the use of the following tools:

✔️Google Suite

✔️Intercom

✔️Slack

✔️ Hubspot

✔️Zapier

✔️Zendesk

✔️Teams

✔️Trello

✔️ Calendly

✔️Zoom

✔️Asana

✔️Snov.io

✔️Email hunter

✔️MS Office packages.

I am flexible and I love learning new skills! My aim is to contribute to the sustainability and growth of my clients’ businesses. I am always open to learning and I’m available to start work immediately. I look forward to speaking with you about your needs.