Bomasi Nwakegho

 NWAKEGHO Bomasi Confidence OBJECTIVE Seeking a fulfilling position as IT Engineer and support of all IT needs that offers growth opportunities and allows me to utilize my leadership skills and experience. PERSONAL DETAILS Nationality:Nigerian State of Origin:Edo Address: 5 Osaghede Uzi Street, Off Aerodrome Close, Benin City. Gender:Male Marital Status: Married Email: -Skype ID: bomasi.nwakegho Mobile:- Languages:English, Yoruba & Ika WORK EXPERIENCE Smile Communications NigeriaOct, 2015- Till date Position 1: IT Desktop Engineer. Procurement and Installation of employee laptops and desktops Install and perform repairs to hardware, software, and peripheral equipment, following design or installation specifications. Maintains Inventory List with locations being deployed to on all IT devices purchased and distributed regionally by documenting hardware and software details. Backup management of servers and desktops/laptops Work in-line with LINE MANAGER on weekly reports and quarterly Budgeting. Run reports to determine malfunctions that continue to occur. Evaluates expansions or enhancements by studying work load and capacity of computer system. Evaluates vendor-supplied IT Devices by studying user objectives; testing software compatibility with existing hardware and programs. Processes and monitor warranty support policy on all regional IT devices nationwide. Performing and ensuring proper installation of licensed operating systems, and appropriate software nationwide. Installs and configures client VPN application for all staff. Supports all other regional IT Departments in Nigeria and works remotely on staff system at critical moments. Resolve technical problems with Local Area Networks (LAN), Network Printer related issues, and other system related issues. Confer with staff, users, and management to establish requirements for new systems or modifications. Respond to IT related queries either in person, remotely or via mail. Manage internal applications for departmental deployment. Maximizes use of hardware and software by training end users Maintains system capability by testing computer components. Position 2: Technical Support Engineer Support sales team on any technical issues IT desktop support to the office and sales Team Installation of wireless access points and router in customer's location (TP link, Mikrotik, Ubiquity, Cisco Linksys etc.) Train the Sales team on any new technology or new product Attend to customer calls for inquiries and technical support Visiting customers’ home for any technical issues that cannot be solved remotely Visiting customers’ home or offices to integrate smile internet solution to their existing network infrastructure. Gather network parameters and escalate to the network engineers in case of network downtime. Visiting Smile Enode B to gather general network information. Troubleshoot Smile mifi and router for faults and provide necessary solution. Installation of Smile external radio for internet connection. Telvida Systems LimitedMar, 2013 – Feb, 2014 Position: Solution Engineer Responsibilities: Making sure that the IT department of the company is running smoothly. Installation, Management of software’s for clients and users such as Windows 7, Ms Office, Anti-virus, configuration of Ms Outlook etc Configuring, Installation and Troubleshooting of Video Conferencing [Telepresence] –Avaya/Radvision, Polycom, Aethra Vega Troubleshooting malfunctions of network hardware and software applications, IP telephony and security systems to resolve operational issues and restore services. Technical Support at the office Remote Support/User Support for clients over the phone & web. Use of Customer Relationship Management (CRM) to send daily & weekly reports Key accomplishment: Installation of Radvision video conferencing equipments for Ceragon wireless limited Maintenance of video conferencing equipments for Ceragony wireless limited. Maintenance of video conferencing equipments for Airtel Nigeria and Total Nigeria Installation of Polycom Video Conferencing equipments for APIN (1 unit), NETCO (6 units), CNEIT (1 unit), Samsung Nigeria (1 unit). Installation of Aethra Vega Video Conferencing equipments for Frigoglass Nigeria Manual and automatic configuration of internet protocol (IP) phones using OMNICS software. Successful IT support to Nigeria breweries. Deployment of standard version of lync server for office lab Installation of any window operating system Glory Electrical installations, AkureSept - Nov 2011 Position:Trainee Engineer Job Overview: Sales of electrical house wiring and installation equipment. Electrical installations and house wiring Key responsibility: Installation of conduit pipe Drawing of cables through conduit pipe Troubleshooting and correction of electrical faults in a building. Miccom Cables and Wire Nig. Limited July- Oct. 2010 Position: Industrial Trainee Job Overview: Manufacturing of electrical cables and wires Key responsibility: General Electrical Maintenance Troubleshooting of industrial machines and correction of electrical fault Switching of power between two power sources Installation of electrical appliances Kolawe Nigeria Limited May- July 2010 Position: Industrial Trainee Job Overview Construction, installation and maintenance of electrical control panels Key Responsibility: Installation of copper bus bar in the control panel cabinet Installation of circuit breakers in the control panel cabinet Installation of voltmeters and current transformers in the cabinet EDUCATION BACKGROUND University Of Benin2014 – 2016 The Federal University Of Technology, Akure, 2006 - 2011 Government secondary school Bacita 1996 – 2002 Central Primary School Ekpon - QUALIFICATIONS OBTAINED M. Engineering 2016 Bachelor In Electrical And Electronics Engineering (Second Class Upper Division) 2011 West African Examination Council [SSCE]2003 First School Leaving Certificate 1996 PROFESSIONAL CERTIFICATION Microsoft Certified Solution Expert: Core Solution Lync Server 2013 Polycom Certified Video Conferencing Engineer2013 Polycom RealPresence Environments: Technical Track RPEOT200 2013 Avaya Certified: SME Communications2013 Avaya Certified: RadvisionScopia Solution2013 OTHER SKILLS Use of Electronics workbench to design simple electronic circuit, Microsoft Visio – Network Diagrams, Microsoft Office, Electrical wiring (Conduit/surface) and installations HOBBIES Reading, Listening to Music, Games and Visiting new places REFERENCE Engr. David Imasi Regal davis construction limited - Mr. Douglas Edaki, ACA West African Seasoning Co. 37,CreekRoad,Apapa, Lagos - Mr. Wilson Oboh NIPOST, Ikeja,Lagos -