Vast experience in pre sale and post sale technical support in telecommunication/ISP. Coupled with customer support experience.
I have a vast experience with Windows operating systems support (Windows XP, 7, 8, 10 and windows Server 2008) and I'm a Microsoft Certified IT Professional. And I am experienced with active directory, group policy, and Microsoft office packages including Microsoft Visio studio.
As a help desk support engineer I make budget for IT related equipment (Laptops, Desktop computer, Printers, Switches, Broadband routers e.t.c.
5 years experience as a computer technical support more than 500 laptop and PC with Windows operating systems,