Bonnie Rojas

Bonnie Rojas, PMP A industrial engineer and Project Manager Professional (PMP), I direct and manage fast-moving and complex projects in software, IT, logistics, and process improvement for medium to large enterprises. I also manage social projects. I excel at handling multiple projects simultaneously, often with continuously changing priorities, and I regularly work with virtual, multi-functional teams and matrix organizations. I believe that people are the key to delivering a successful project on time and on budget, so it’s vital to assemble and nurture a talented team, and to maintain a dialogue with the stakeholders. Well versed in Agile methodologies with a thorough understanding of SCRUM, GMP, GSP and ERP frameworks. I have also developed and taught my own virtual education programs. A native Spanish speaker, I also speak fluent English. EXPERIENCE 2006-Current – Freelance – Project Manager, Consultant and Tutor • Leading the development and implementation of Project Management Offices based on the Project Management Institute’s best practices • Realizing strategic plans as practical project definitions, and then delivering those projects • Assessing business needs and designing and implementing solutions to meet those needs • Liaising with senior management to ensure the success of current projects and to identify new commercial opportunities • Managing teams in different locations as a single collaborative unit focused on results Social projects • Special Olympics and Instituto Colombiano de Bienestar Familiar: Administration for the project “Equal Rights for protection, different capacities for Inclusion” • Tejido Humano Foundation: Collaborator in designing and implementing the donations campaign • Luis Carlos Galan Politic Campaign - Leadership of the galanistas youths team in logistical support for health campaings. Project management and consultancy roles • Ebel Venezuela – Consultant – Rolling-out a new storage and distribution center model • Terpel – Project Manager – Developing and implementing service station software • Terpel – Project Manager – Defining the ‘De Una’ food kiosk franchise package • La Santé Vital – Consultant – Optimizing the customer service and logistics process • Finart – Project Manager – Implementing customer relationship management software • La Vianda – Project Manager – Improving the value chain in 23 specific areas • Belcorp – Project Manager – Redefining customer service policies to improve satisfaction Traditional and virtual teaching roles • Business administration, UNICOC – Project management and Information technology teacher • Virtual diploma in business management, Cámara de Comercio de Bogotá – Logistics and operations module tutor • Customer service for Hamburguesas El Corral, Sergio Arboleda University – Teacher 2015 (8 months) – Nexgen Soluciones – Project Management Office Director • Transformed the effectiveness of the project management and sales processes by setting-up the Project Management Office • Developed the software implementation and sales methodologies to integrate the Indian software factory with the US business intelligence unit and the Colombian sales force • Reduced typical pre-sales time from 16 weeks to one week by reengineering the proposal process and using a bespoke model to map the prospect’s needs against Nexgen’s solution - (1 year, 10 months) – Avante Ingeniería – Project Manager • Led the implementation of Belcorp’s new US$5 MM distribution center for Avante –completed on schedule and 12% under budget • Working with teams from both companies and several vendors, I developed the plan, led the team, consulted the stakeholders, created the communications, managed the schedule, budget and risks, and implemented the changeover • Instilled a collaborative and constructive attitude amongst the team, concentrating their expertise on the objectives • Liaising with a cross-functional management team, I managed the client relationship to achieve enthusiastic support for the project from all departments • Phase 1 stabilization took eleven months, but using Professional Knowledge Management, I reduced the stabilization time for Phase 2 to two months - – Belcorp (Ebel-Esika), Tocancipá – Head of Logistic Operations • Implemented strategies to optimize inventory management, order preparation and distribution – improving customer and employee satisfaction, and meeting budget objectives and key performance targets • Dramatically improved the efficiency of order fulfillment through the implementation of the first ‘Pick to Light’ system in Latin America – a US$1 MM project. Also led efficiency improvement projects for order preparation and the transport and customer service systems • Managed a team of 400 people processing around 9000 orders per day – maintaining excellent financial and quality indicators • I built 20+ strategic vendor relationships – negotiating terms and service level agreements - – Belcorp (Ebel-Esika), Bogota – Project Director, Continuous Improvement Committee • Established the first software development and implementation methodology for this multinational cosmetics company, forming the basis for the development of a range of process improvement IT tools • Built the process improvement methodology and introduced a culture of process management as the team leader on process improvement projects throughout the company EDUCATION • Industrial Engineer, Universidad de Los Andes • Specialization in Strategic Management, Universidad de la Sabana • Project Management Professional, Project Management Institute Other courses • English, International School of London • Diploma in NLP, Universidad Industrial de Santander • Diploma in Customer Service, Javeriana University • Diploma in Franchise Consulting, Cámara de Comercio de Bogotá • Master Coach, Executive Coaching, Executive Coach, The International School of Coaching • Introduction to ITIL-IT Service Management, Osiatis • Negotiation workshop, Universidad de los Andes • Types and Archetypes of Carl Jung (MBTI), Sasana