Brianna Roman

N/A N/A Brianna Roman Philadelphia, Pennsylvania, United States -- SUMMARY Experienced remote worker with a degree in accounting equipped with technical accounting skills and a practical understanding of how to apply business knowledge. Accuracy and precision in all tasks ensures a high level of efficiency and successful problem resolution. EXPERIENCE E-commerce Small Business Owner Little Divine Design May 2020 - December 2021, Philadelphia, PA • Launched a small business by consulting market research and defining and developing a marketing plan and ensuring that it is implemented as planned. • Built successful consumer web presence to drive inbound sales. • Implemented small business operations and finance. • Developed and implemented a diversified business plan to increase sales and profitability. • Review files, records, and other documents to obtain information to respond to requests. • Performed bookkeeping utilizing Quickbooks. • Purchased inventory and inputted into third party software. • Achieved over 11,000 sales in 1 year time. Customer Service Representative/Data Entry - Remote Independent Contractor Arise Virtual Solutions July 2017 - March 2020, Philadelphia, PA •Completed contracts for Comcast, Carnival Cruise Line, and Barnes & Noble. • Confer with customers by telephone, video call, or chat regarding products or services, take or enter orders, cancel accounts, or obtain details of complaints. • Keep records or customer interactions or transactions as well as actions taken and input into company database. • Determine charges for services requested, collect deposits or payments, or arrange for billing. • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints. • Review files, records, and other documents to obtain information to respond to requests. • Inputted a large volume of data into company database. • Carefully reviewed all work performed to ensure accuracy and timely transmission. Tax Preparer- Remote Independent Contractor TurboTax January 2019 - August 2019, Philadelphia, PA •Prepare or assist in preparing simple to complex tax returns for individuals or small businesses. • Interview clients to obtain additional information on taxable income and deductible expenses and allowances. • Review financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns. EDUCATION Bachelor of Science in Accounting Strayer University • Herndon Virginia • 2021 SKILLS Excel, Powerpoint, Oracle, Quickbooks, Microsoft Suite, Problem Analysis and Resolution, Data Management, Budgeting